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A leading hospitality company in Dubai seeks a dedicated professional to manage room cleaning and assist in daily Housekeeping activities. You will coordinate efforts across various departments to ensure guest satisfaction. Candidates should have at least 1 year of related work experience and a high school diploma or G.E.D. equivalent. This role requires strong communication skills, attention to detail, and the ability to prioritize tasks effectively.
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor and update list of Do Not Disturb rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb list. Complete required Housekeeping paperwork.
Follow all company policies and safety and security procedures; report any maintenance problems, safety hazards, accidents or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit or walk for an extended period of time. Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
EEO statement: At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience: IC