Key Account Manager

ENPI Group; Sharjah; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading packaging solutions provider is seeking an experienced Key Account Manager to build and maintain long-term relationships with key clients. The ideal candidate will have over 6 years of experience in sales within the packaging or plastic manufacturing industry, with a strong understanding of various packaging solutions including cling films and aluminum products. This role involves identifying new business opportunities, preparing proposals, and ensuring exceptional customer support. Competitive compensation and benefits offered.

Qualifications

• Minimum 6 years proven experience in sales or key account management within the packaging or plastic manufacturing industry.
• Strong understanding of cling film, aluminum products, plastic products, and preferably PET packaging and closures.
• Ability to work independently and manage multiple accounts effectively.

Responsibilities

• Establish and maintain strong relationships with key clients.
• Identify new business opportunities in target markets.
• Promote and sell company products through a consultative approach.
• Prepare and negotiate proposals with clients.
• Ensure smooth order fulfillment and delivery.
• Develop strategies to maximize revenue and achieve targets.

Skills

Sales experience

Client relationship management

Communication skills

Negotiation skills

Presentation skills

Proficiency in MS Office

CRM tools proficiency

Education

Degree in Sales, Marketing, or Business Development

Job description

Role Overview

We are looking for an experienced and results-driven Key Account Manager to manage and grow relationships with key clients at SPPC/ENPI Group. The ideal candidate will have strong knowledge of flexible and rigid packaging solutions, including cling films, aluminum foils, plastic containers, and paper-based products. Familiarity with PET packaging and closures will be considered a significant advantage.

Key Responsibilities

• Client Relationship Management:
• Establish, develop, and maintain strong business relationships with existing customers and prospective clients within the assigned territory or market segment.
• Act as the primary point of contact for key accounts, ensuring exceptional customer service and satisfaction.
• Business Development:
• Identify new business opportunities and implement strategic plans to penetrate target markets.
• Research and analyze customer needs, market trends, and competitor activities to develop effective sales strategies.
• Sales Execution:
• Promote and sell company products through a consultative, relationship-based approach.
• Conduct product demonstrations and presentations to showcase the benefits and technical features of our packaging solutions.
• Assist customers in selecting products that best meet their operational and business requirements.
• Proposal & Negotiation:
• Prepare clear, detailed, and persuasive proposals for current and prospective clients.
• Negotiate pricing, terms, and conditions to close deals while maintaining profitability.
• Customer Support & Issue Resolution:
• Ensure timely resolution of customer inquiries, complaints, and technical issues.
• Coordinate with internal teams (Sales Management, Finance, Procurement and Operations) to guarantee smooth order fulfillment and delivery.
• Sales Planning & Reporting:
• Develop and execute sales strategies to maximize revenue and achieve assigned targets.
• Maintain accurate records of sales activities, forecasts, and customer interactions in CRM systems.
• Product Knowledge & Marketing Support:
• Stay updated on product specifications, industry standards, and emerging trends in packaging solutions.
• Collaborate with marketing teams to develop promotional materials and campaigns.

Qualifications & Skills

• Minimum 6 years proven experience in sales or key account management within the packaging or plastic manufacturing industry.
• Strong understanding of Cling Film & Wraps, Aluminum Products, Plastic Products, Paper Products, and preferably PET packaging and closures.
• Degree in Sales, Marketing, or Business Development preferred.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and manage multiple accounts effectively.
• Proficiency in MS Office and CRM tools.