Junior Business Analyst - CRM/ERP (Dubai)

Zoho; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global software company in Dubai is seeking an Associate Business Analyst. The candidate will document business requirements, translate needs into actionable specifications, and facilitate stakeholder meetings. Applicants should have 1-2 years of analytical experience, strong knowledge of CRM or ERP systems, and excellent communication skills. This position offers an opportunity to work collaboratively with cross-functional teams and influence business solutions in a dynamic environment.

Qualifications

• 1–2 years of experience as a Business Analyst or in a similar analytical role.
• Strong industry understanding for implementing CRM, ERP, HRMS.
• Solid knowledge of Software Development Life Cycle (SDLC) and project delivery frameworks.

Responsibilities

• Elicit, analyse, and document business, functional, and non-functional requirements.
• Translate complex business needs into clear specifications and user stories.
• Collaborate with technical teams to support solution design and system implementation.

Skills

Analytical skills

Problem-solving skills

Communication skills

Cross-functional teamwork

Job description

A global software company in Dubai is seeking an Associate Business Analyst. The candidate will document business requirements, translate needs into actionable specifications, and facilitate stakeholder meetings. Applicants should have 1-2 years of analytical experience, strong knowledge of CRM or ERP systems, and excellent communication skills. This position offers an opportunity to work collaboratively with cross-functional teams and influence business solutions in a dynamic environment.