IT Support Engineer

Noorka Logistics LLC; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A growing logistics company in Dubai is seeking an IT Support Engineer to provide technical support for hardware, software, and network issues. The ideal candidate will have a Bachelor's degree in IT and proven experience in a similar role. Responsibilities include troubleshooting user issues, maintaining IT systems, and collaborating with vendors to ensure smooth operations. This position offers a chance to advance your career in a professional environment.

Qualifications

• Proven experience as an IT Support Engineer or similar role.
• Strong knowledge of hardware, networking, operating systems, and common business software.
• Certifications such as CCNA, CompTIA, or Microsoft certifications are a plus.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain IT systems and applications.
• Troubleshoot and resolve user issues promptly to minimize downtime.
• Monitor system performance and security.
• Maintain IT documentation and asset records.

Skills

Technical support for hardware

Troubleshooting techniques

Excellent communication

Problem-solving skills

Education

Bachelor’s degree in Information Technology

Job description

Noorka Logistics is looking for a skilled and proactive IT Support Engineer to join our growing team in Dubai. This role is ideal for a professional who enjoys solving technical challenges, supporting end-users, and ensuring smooth IT operations across the organization. If you are passionate about technology and customer support, this position is the right fit for you.

Key Responsibilities:

• Provide technical support for hardware, software, and network issues across the organization
• Install, configure, and maintain IT systems, applications, and equipment
• Troubleshoot and resolve user issues promptly to minimize downtime
• Monitor system performance and security to ensure smooth business operations
• Assist in the setup of servers, printers, and other network devices
• Maintain IT documentation, asset records, and system logs
• Collaborate with vendors and service providers for IT-related solutions
• Support data backups, recovery, and system updates
• Ensure compliance with IT policies, standards, and security protocols

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Proven experience as an IT Support Engineer or similar role
• Strong knowledge of hardware, networking, operating systems, and common business software
• Familiarity with troubleshooting techniques and remote desktop tools
• Excellent communication and problem-solving skills
• Ability to work independently and manage multiple priorities
• Certifications such as CCNA, CompTIA, or Microsoft certifications are a plus
• Fluency in English; Arabic is an added advantage

Working as an IT Support Engineer at Noorka Logistics in Dubai provides an excellent opportunity to advance your career in a professional environment. If you are ready to take on new challenges and contribute to the efficiency of our IT infrastructure, we welcome you to apply and be part of our dedicated team.