IT Project Lead

Join; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury retail company in Dubai is seeking an experienced IT Project Lead to drive project management within their regional office. The role involves defining project scope, managing budgets, and coordinating between local and group IT teams. Candidates should have a Bachelor’s degree in IT, at least 5 years of experience in the field, including 3 as a project manager, and the ability to work collaboratively in an international environment. Fluent English and familiarity with project management tools are essential.

Qualifications

• Minimum 5 years in IT, with 3+ years as IT Project Manager.
• Fluent in spoken and written English.
• Familiarity with project methodologies: Waterfall, Agile, Kanban.

Responsibilities

• Define project scope, objectives, and deliverables.
• Lead multiple teams and ensure alignment.
• Oversee budget creation and management.

Skills

Project Management

Risk Assessment

Communication Skills

Team Coordination

Budget Management

Education

Bachelor’s degree in IT or related field

Tools

JIRA

Confluence

Teams

SharePoint

Job description

• Job Category IT - IT Business Processes, Studies & Projects
• Years of Experience Minimum 6 years
• Contract Type Unlimited contract
• Job Schedule Full time
• Locations Dubai Head Office
• Legal Employer HERMES MIDDLE EAST
• Posting Date 01/27/2026, 03:12 PM

Details of the job

The Europe & Middle East region is a retail zone comprising 9 major subsidiaries 25 countries and an e-commerce site. This region employs more than 1,700 people, 80% of whom work in the 66 boutiques in the network.

Hermès Middle East is one of several subsidiaries operating under the Hermès International Headquarters in Paris, with a team of over 360 employees headquartered in Dubai.

Mission / Purpose of the Role

The primary mission of the Project Lead is to deploy and provide the subsidiary’s employees with the necessary projects to carry out their duties, in line with the group’s policies and strategy, and with a service-oriented mindset toward users and end customers.

The position is also responsible for the day-to-day delivery of business systems and the integration of new tools and capabilities or opening of new stores and offices.

This is a hands-on role but with full accountability of the Business Systems environment in the local scope with close liaisons with Regional and Group IT / Business in Paris, to deploy group solutions and standards.

This position will report directly to the Local IT Manager and will closely work with the different project teams in Paris.

RESPONSABILITIES

Project management

The IT Project Lead defines the project scope, objectives, and deliverables in collaboration with stakeholders. They create a detailed roadmap including timelines, milestones, and dependencies. This involves:

• Estimating effort and resources.
• Aligning the plan with strategic business goals and IT capabilities.
• Ensuring Compliance with group governance rules.
• Supporting end user during deploying phase, but also in production phase.

Team Coordination

Leads multiple teams (Local and Group IT teams, Local and Group business teams) and ensures everyone is aligned. Key tasks include:

• Assigning responsibilities and setting priorities.
• Facilitating communication and collaboration.
• Motivating the team and resolving interpersonal or technical conflicts.
• Ensuring the team adheres to quality standards and deadlines.

Budget and Resource Management

The Project Manager oversees the financial health of the project. This includes:

• Creating and managing the project budget.

Risk and Issue Management

They proactively identify risks and issues that could impact the project. This involves:

• Conducting risk assessments and maintaining a risk register.
• Developing mitigation and contingency plans.
• Monitoring project health indicators (KPIs).
• Reacting quickly to unexpected problems to minimize disruption.

Communication and Reporting

The Project Manager ensures transparent and regular communication with all stakeholders (business, IT, external partners). Responsibilities include:

• Organizing steering committees and status meetings.
• Providing clear, concise progress reports.
• Managing expectations and negotiating changes.
• Acting as the main point of contact between technical teams and business teams.

Performance criteria

• Ability to manage projects and to deploy solution.
• Strong interest in business domains, with the ability to understand and translate business needs into technical solutions.
• Ability to propose a vision, adapt market best practices to Hermès’ strategy.
• Experience managing multiple projects in an international context.
• Ability to support business and IT reporting needs and ensure report relevance.
• Strong synthesis and writing skills.
• Excellent communication and teaching skills with program stakeholders and subsidiary and group contacts.
• Quality of advice and implementation proposals.
• Adherence to objectives, timelines, and budgets.
• Collaborative work with business and IT teams in the region/group and all internal/external project stakeholders.

Profile and Qualifications

Bachelor’s degrees in IT or a relevant field.

At least 5 years in IT, including 3+ years as an IT Project Manager.

Ability to challenge and unite resources around a common goal.

Project and Program Management.

Familiarity with project methodologies (Waterfall, Agile, Kanban, SAFE) and tools (JIRA, Confluence, Teams, SharePoint, Project, Planisware, etc.).

Strong oral and written communication.

Risk assessment and decision-making skills.

Ability to explain and liaise with business and technical teams.

Retail and Cegid knowledge appreciated.

Understanding of IT topics and problematics (Network, Servers, Flows).

Fluent in spoken and written English.

Rigor and energy.

Open-mindedness.

Autonomy and adaptability.

Team spirit and strong interpersonal skills.

Service and organizational mindset.

Calm under pressure.

Availability and commitment.

Values aligned with Hermès.

Ability to work in an international team.