IT Manager-RESTAURANTS

THE TEAM BUILDERS; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is looking for an experienced IT Manager to oversee the IT infrastructure and manage technological operations across its venues. The ideal candidate will have a bachelor's degree in Information Technology and at least 3 years of experience in IT management, preferably in the hospitality sector. Responsibilities include ensuring the security and reliability of IT systems and collaborating with various teams to enhance operational efficiency.

Qualifications

• Minimum of 3 years of experience in IT management, preferably in hospitality.
• Strong knowledge of network architecture, hardware, and software systems.
• Excellent problem-solving skills and ability to troubleshoot complex issues.

Responsibilities

• Oversee and manage the IT infrastructure and network operations.
• Ensure security and reliability of IT systems.
• Collaborate with teams to align IT solutions with business needs.

Skills

Hospitality systems

Network architecture

Cybersecurity

Problem-solving

Leadership

Education

Bachelor's degree in Information Technology

Tools

PMS

Warehouse Management Systems

MICROS

Job description

Our client is a leading hospitality company known for delivering exceptional guest experiences and innovative services. With a commitment to excellence, we are seeking an experienced and tech-savvy IT Manager to ensure seamless technological operations across their venues in AD.

Key Responsibilities:

• Oversee and manage the IT infrastructure, systems, and network operations across the company.
• Ensure the security, efficiency, and reliability of IT systems, including POS, PMS, and CRM solutions used in hospitality operations.
• Plan, implement, and manage software upgrades, hardware installations, and system integrations.
• Develop and enforce IT policies, procedures, and best practices.
• Provide technical support to staff and resolve IT-related issues in a timely manner.
• Manage IT budgets and vendor relationships, including procurement of IT hardware and software.
• Monitor and maintain data security, backup systems, and disaster recovery plans.
• Collaborate with operations, marketing, and finance teams to align IT solutions with business needs.
• Research and implement new technologies to enhance guest experiences and operational efficiency.

Qualifications:

• Bachelors degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT management, preferably within the restaurant chain, cloud kitchen concepts etc
• Proficient in hospitality systems like PMS, Warehouse Management Systems, MICROS etc
• Strong knowledge of network architecture, hardware, and software systems.
• Experience with cybersecurity and compliance regulations.
• Excellent problem-solving skills and ability to troubleshoot complex technical issues.
• Strong leadership and communication skills with the ability to manage cross-functional teams.
• Certification in IT-related fields (e.g., CCNA, ITIL, Microsoft, or CISSP) is a plus.