Instrumentation Engineer – Technical Operation Coordinator/Supervisor

Petrame; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics and technical support company in Dubai is seeking a Technical Operation Coordinator cum Stock Controller. The role involves coordinating delivery fulfillment, supervising technical jobs, and providing customer support. Candidates should possess over three years of experience in operations coordination, a relevant engineering degree, and strong communication skills. Proficiency in MS Word, Excel, and Outlook is essential, along with a deep understanding of weighing scales and automation products. Competitive salary offered.

Qualifications

• More than 3 years of hands-on experience in technical works and operations coordination.
• Experience with weighing scales or automation products is preferred.
• Fluent in English with excellent communication skills.

Responsibilities

• Coordinate and supervise sales order delivery fulfillment.
• Monitor technical jobs related to production, installation, and repair.
• Provide customer support via phone or email.

Skills

Technical support

Customer service

Operations coordination

Communication skills

Problem-solving abilities

Knowledge of weighing scales

Education

Engineering degree in Mechatronics, Instrumentation, or Industrial Electronics

Tools

MS Word

Excel

Outlook

Job description

We are looking for Technical Operation Coordinator cum Stock Controller. This job is related to domestic logistics and technical support.

• Job title: Technical Operations Coordinator/ Officer
• Job Ref: OPS-TCO-221015
• Salary: 5,000-6,000 AED
• Opening: 1
• Career Level: Middle – Senior
• Location: Dubai International City – UAE
• Related Industry: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation.

Scope of work

• Sales order delivery fulfillment, coordination, and supervision:
  • Material arrangements Supervision.
  • Coordinating with couriers and drivers.
  • Coordinating with customers on time of delivery, gate pass, documentation, payment collection, and special procedures instruction.
  • Supervising the timeline for the delivery with high standards.
• Coordination and monitoring of technical jobs/works related to:
  • Production, installation, and calibration.
  • Troubleshooting, repair, testing, and service.
• Maintaining technical manuals, instructions, and guidance.
• Handle stock control.
• Customer service:
  • Handle technical support with customers by phone or email.
  • Coordinate, Support, and handle technical information required from manufacturers, suppliers, and internal technical team.
• Prepare cost sheet, BOM, and BOQ for technical works.
• Basic IT knowledge of Computer software setup, and peripherals connection.
• Very good knowledge of Word, Excel, and Outlook.

Qualification

• More than 3 years of hands‑on experience in technical works, operations coordination, and supervision in weighing scales or instrumentations, or automation products.
• Must be from a trading or contracting companies background.
• Should be an Engineering degree holder.
• Skilled and experienced in customer after‑sales service and customer technical support.
• Basic skilled in basic computer software setup.
• Skilled and experienced in MS Word, Excel, and Outlook.
• To read and understand technical & civil drawings.
• Experience certificate/s related is required (for all experienced applicants)
• Able to understand our products and services in a very short period
• Should have an overall awareness of mechatronics products
• University/ Diploma degree preferably as an Engineer in Mechatronics, Instrumentation, or Industrial Electronics
• Fluent in English with a clear accent
• Professional/Excellent in business communication, ethics, etiquette
• Minimum typing speed: 25WPM
• Highly disciplined and organized to meet all requested works by the stakeholders with excellent results and performance
• Must be: Fast learner, confident personality, 100% physically fit

References

• All information provided in your application or CV must be accurate and carefully selected.
• Candidates should be able to provide any required references, supporting documents, certificates, or letters
• Candidates should be able to pass a pre‑employment assessment test on the mentioned or required skills

How to Apply

• Complete the Online Application Form: For a preferred method of submission, click the ‘Apply for this job’ button below to fill out and submit the official online application form.