Inside Sales Associate

Al Majara Polychem Industries - Oxichemicals; Dubai; On-site; AED 12,000 - 20,000; Full time

Job summary

A chemical manufacturing company in Dubai seeks a proactive Inside Sales Executive to support sales by engaging with customers, generating leads, and coordinating internal teams. The ideal candidate will have 1-3 years of experience in inside sales, strong communication skills, and a customer-focused mindset. The role includes responding to inquiries, maintaining a CRM system, and exceeding sales targets.

Qualifications

• 1–3 years of experience in inside sales.
• Fluency in English is required; knowledge of Arabic or Hindi is a plus.

Responsibilities

• Respond to customer inquiries through phone, email, and online platforms.
• Generate and qualify leads through cold calling.
• Coordinate with the Sales and Operations teams to ensure timely delivery.
• Prepare quotations and relevant documentation for clients.
• Maintain and update the CRM system with customer interactions.
• Follow up on pending quotations and convert leads into sales.
• Assist in resolving customer concerns and escalating issues.
• Provide feedback regarding customer trends and product demands.
• Meet or exceed monthly and quarterly sales targets.
• Support external sales team by scheduling appointments.

Skills

Strong communication skills

Negotiation and persuasion abilities

Multitasking

Customer-focused mindset

Education

Bachelor’s degree in Business Administration, Sales, or related field

Tools

Microsoft Office (Excel, Outlook, Word)

CRM systems

Job description

About Al Majara Polychemical Industries

Al Majara Polychemical Industries is a trusted name in chemical manufacturing and distribution. At Majara, our culture is our strength. Through our D.N.A. – Develop, Navigate, Achievements – we create a workplace where people grow, systems guide, and results inspire. We are committed to nurturing talent, operating with clarity, and striving for excellence, while fostering trust, respect, and shared success at every level.

Job Summary

We are looking for a proactive and persuasive Inside Sales Executive to support our sales function by engaging with customers, generating leads, and ensuring smooth coordination between internal teams. The right candidate will have strong communication skills, a drive for targets, and a service-oriented mindset to help grow our customer base and maintain client relationships.

Key Responsibilities

• Respond to customer inquiries through phone, email, and online platforms
• Generate and qualify leads through cold calling, online research, and marketing campaigns
• Coordinate with the Sales and Operations teams to ensure timely delivery and follow-ups
• Prepare quotations, product datasheets, and relevant documentation for clients
• Maintain and update the CRM system with customer interactions and pipeline status
• Follow up on pending quotations and convert leads into sales
• Assist in resolving customer concerns and escalating issues when needed
• Provide feedback to management regarding customer trends, competitor activities, and product demands
• Meet or exceed monthly and quarterly sales targets
• Support external sales team by scheduling appointments and providing pre-meeting support

Qualifications

• Bachelor’s degree in Business Administration, Sales, or related field
• 1–3 years of experience in inside sales
• Similar industry experience is a must
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office (especially Excel, Outlook, and Word)
• Familiarity with CRM systems and sales tracking tools
• Strong negotiation and persuasion abilities
• Ability to multitask and manage time effectively
• Customer-focused mindset with a solution-oriented approach
• Fluency in English is required; knowledge of Arabic or Hindi is a plus