Human Resources Officer (UAEN)

Dubai Financial Services Authority (DFSA); Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A financial regulatory authority in Dubai seeks an HR Administrator to support various employee services activities focusing on engagement initiatives, recruitment, and wellbeing programs. The ideal candidate should have a diploma or bachelor's degree, with 3 years' experience in HR administration or a relevant academic background. Proficiency in Word, PowerPoint, and Outlook is essential. This position offers the opportunity to contribute to a dynamic HR team focused on improving employee lifecycle processes.

Qualifications

• 3 years’ experience in HR administrative activities or fresh graduates with HR academic background.
• Strong capability with Microsoft Office tools.
• Ability to handle confidential information professionally.

Responsibilities

• Provide administrative support for Employee Services activities.
• Assist with recruitment processes and new starter procedures.
• Co-implement employee engagement and wellbeing initiatives.

Skills

Confidential information handling

Interpersonal skills

Team collaboration

Self-initiative

Education

Diploma or bachelor's degree

Relevant HR course

Tools

Word

PowerPoint

Outlook

Job description

The job holder will provide administrative support to the broad Employee Services activities within the HR function to enable an efficient employee lifecycle.

KEY RESPONSIBILITIES:

Employee Engagement Initiatives

• Provide support to the Employee Engagement initiatives by co-implementing the DFSA Employee Engagement plan and provide appropriate internal and external support.
• Administer the initiatives, including liaising with vendors, communicating/designing initiatives to staff and raising necessary Purchase Requisitions.
• Manage relationships with stakeholders, departments such as corporate communications, and external providers.
• Measure and evaluate initiatives, by receiving appropriate feedback and present findings.

Talent Management Support

• Assist with the recruitment process including liaising with recruitment agencies, scheduling interviews, coordinating induction programmes, and ensuring records for potential candidates are updated and maintained including obtaining references/documentation/service letters etc.
• Administer and assist with the new starter process by coordinating relocation plans, organising travel and accommodation requirements, and liaising with external suppliers on relocation assistance for employees.
• Creation of physical files for all new joiners and ensuring all documentation is saved accordingly in electronic and physical format.

Wellbeing

• Co-implement the DFSA wellbeing plan with the DFSA wellness vendor, who provides wellbeing information sessions, by communicating these sessions to staff.
• Provide admin support to any external events/speakers taking place at the DFSA.
• Measure and evaluate the employee wellbeing sessions.

Administration Support

• Assist with the process of administrative requests and queries, including but not limited to employment / salary letters etc. to ensure that employee needs are addressed and responded to in a timely manner.
• Provide support for specific Employee Services tasks and HR projects, as and when required and within specified deadlines.
• Undertake GPSSA process for UAE National employees enrolling or exiting the DFSA.
• Undertake other administrative tasks as and when required and carry out other duties considered appropriate by the Manager, Recruitment & ER and Head of Human Resources.

Masaar Programme

• Contribute to Masaar Program by providing HR input and support where required.

Policies, Systems, Processes & Procedures

• Assist with departmental policies, systems, and procedure so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
• Provide support in updating the internal DFSA policies (DFSA Employee Manual).
• Operating within the first line of defence, you will share responsibility for ongoing risk management while promoting a strong risk culture within the division and across the organisation in line with the DFSA Risk Management Framework.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Eligibility Criteria

• Diploma or bachelor’s degree
• Relevant HR course, preferable.

Minimum Experience

• 3 years’ experience of HR administrative related activities
• Fresh graduates, will also be considered, coming from a HR academic background, willing to train/learn on the job.
• Current experience and high capability in Word, PowerPoint, Outlook.

Knowledge, Skills & Attributes

• Handling confidential information.
• Ability to interact with colleagues and other stakeholders in a positive and professional manner.
• Ability to work as part of a team and to work on own initiative when required.