HR and Admin Assistant - Delta Hotels Dubai Investment Park

Marriott Hotels Resorts; Dubai; On-site; AED 25,000 - 35,000; Full time

Job summary

A leading hospitality company in Dubai is seeking candidates for a client-facing role. The position involves managing client communication via email and phone, updating records, and providing excellent guest service. Responsibilities also include ensuring professional appearance, maintaining confidentiality, and developing positive relationships with team members. Ideal candidates should be eager to support guests and fulfill various office tasks. Competitive conditions apply for interested applicants.

Responsibilities

• Serve as the point of contact for clients via phone and email.
• Update records and answer inquiries from guests.
• Prepare letters and documents using standard office software.
• Maintain confidentiality of proprietary information.
• Develop and maintain positive working relationships.

Job description

Description

POSITION SUMMARY

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard mouse or trackball to update records files reservations and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters memos and other documents using word processing spreadsheet database or presentation software. Transmit information or documents using a computer mail or facsimile machine including proofreading and editing written information to ensure accuracy and completeness. Enter and locate workrelated information using computers and/or point of sale systems.

Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments support team to reach common goals and listen and respond appropriately to the concerns of other employees. Report accidents injuries and unsafe work conditions to manager. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.