Housekeeping Team Leader: Lead & Train for Guest Excellence

Premier Inn Hotels LLC (UAE); Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality organization in Dubai is seeking a Housekeeping Team Leader to assist in managing effective teams and ensuring guest satisfaction. The role includes delivering training, managing inventory, and addressing any guest issues. Ideal candidates will have experience in hotel housekeeping, strong engagement skills, and a commitment to personal development. This position offers a competitive salary package, medical insurance, and opportunities for career growth within the organization.

Benefits

Competitive salary package

Medical insurance including dental

Air tickets

Work-life balance

Qualifications

• Solid understanding of cleaning bedrooms and managing inventories.
• Experience navigating customer feedback and other related systems.
• Prior experience as a hotel housekeeping team leader is preferred.

Responsibilities

• Assist the housekeeping manager in building and managing effective teams.
• Deliver training to new joiners and current team members.
• Address guest satisfaction issues and resolve escalations.
• Control inventory and analyze damages and losses.

Skills

Inclusive Team Engagement Skills

Developing and Empowering a team

Managing Difficult conversations

Resilience

Learning Agility

Managing Change

Time Management and planning

Tools

Customer feedback systems

Inventory management systems

Job description

A leading hospitality organization in Dubai is seeking a Housekeeping Team Leader to assist in managing effective teams and ensuring guest satisfaction. The role includes delivering training, managing inventory, and addressing any guest issues. Ideal candidates will have experience in hotel housekeeping, strong engagement skills, and a commitment to personal development. This position offers a competitive salary package, medical insurance, and opportunities for career growth within the organization.