Housekeeping Supervisor

Minor International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Housekeeping Supervisor to ensure high standards of cleanliness and guest service in hotel areas. This role involves supervising staff, conducting inspections, and coordinating with departments for operational excellence. Candidates should have over 23 years of experience in housekeeping within a luxury hotel setting, strong communication skills, and the ability to use housekeeping software. Fluency in English is a must, and additional languages are preferred. This is a full-time position with no remote work available.

Qualifications

• Minimum 23 years of housekeeping experience in a luxury hotel with at least 1 year in a supervisory capacity.
• Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
• Fluent in English; additional languages are an asset.

Responsibilities

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections to ensure adherence to brand standards.
• Train and support housekeeping staff in their duties.

Skills

Housekeeping procedures

Cleaning techniques

Communication

Interpersonal skills

Organizational skills

Attention to detail

Software proficiency

Tools

Housekeeping software

Microsoft Office

Job description

Position Overview

The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness presentation and guest service across assigned areas of the hotel. This role involves supervising Room Attendants and Public Area Attendants conducting room and area inspections and coordinating with various departments to ensure guest satisfaction and operational excellence.

Key Responsibilities

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.
• Monitor and guide Room Attendants and Public Area Attendants to maintain consistent quality and efficiency.
• Respond promptly to guest requests and ensure all preferences or special instructions are followed.
• Train, coach and support housekeeping staff in their duties including health, safety and grooming standards.
• Ensure adequate stock levels of linen amenities and cleaning supplies are maintained.
• Report and follow up on maintenance issues or discrepancies in room status.
• Enforce proper use and care of housekeeping equipment and supplies.
• Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups.
• Assist in planning staff schedules and daily task assignments.

Qualifications

• Minimum 23 years of housekeeping experience in a luxury hotel with at least 1 year in a supervisory capacity.
• Strong knowledge of housekeeping procedures, cleaning techniques and hygiene standards.
• Excellent communication and interpersonal skills.
• Proficient in using housekeeping software and basic Microsoft Office applications.
• High attention to detail and strong organizational skills.
• Fluency in English; additional languages are an asset.

Remote Work

No

Employment Type

Full-time