Housekeeping Attendant - Zabeel House the Greens by Jumeirah

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality brand in the United Arab Emirates is seeking a Housekeeping Attendant for Jumeirah Zabeel House, The Greens. The role involves ensuring cleanliness in the assigned blocks and attending to guest requests. Ideal candidates will have 1-2 years of hospitality experience, strong problem-solving and leadership skills, and attention to detail. The position offers competitive benefits including a tax-free salary and generous perks, making it an attractive opportunity for high performers in the hospitality industry.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and health care package

Life insurance

Functional incentives

Qualifications

• 1 - 2 years of experience in relevant field within the international hospitality industry.

Responsibilities

• Ensure cleanliness of assigned blocks including guest corridors and back-of-house areas.
• Collect trash and replace soiled bedding and linen.
• Conduct deep cleaning tasks in designated areas.
• Attend to guest calls, requests, and complaints.
• Ensure adherence to departmental policies and standards.

Skills

Problem solving

Leadership and team management skills

Creative

Detail oriented

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Our lifestyle brand, Zabeel House takes inspiration from our roots – Dubai. Much like the city where it was created, we too like to push the boundaries to create innovative hotel stays. We are curators of “what is good,” and build experiences that people want to share.

Limitless curiosity is our commitment to engage the guest in the local neighbourhood through sharing our knowledge of the area with guests to inspire them to explore. Inventiveness is our commitment to engage with guests with open minds, with ingenuity, with fresh creativity and always thinking outside the box. Honesty reflects our commitment to always be genuine towards our guests; to have conversations, not interactions. Freedom relates to Zabeel House design and ambiance – we created a brand that is high on design but low on complexity and our design‑led spaces are crafted to allow our guests to have the freedom to be who they want to be and stay how they want to stay. Finally, Belonging reflects how we want our guests to feel – guests who want to live like a local – even if just for a day.

Our property, Jumeirah Zabeel House, The Greens, offers its guests 210 rooms and suites, and a coworkspace with meeting rooms. For those inclined toward wellness, a cutting‑edge fitness centre awaits, while the rooftop boasts a pool area for leisure and relaxation. Elevating the culinary experience, a diverse collection of restaurant outlets awaits exploration, including a multi award‑winning vibrant Pan‑Asian restaurant.

About the Job:

An opportunity has arisen for a Housekeeping Attendant to join Housekeeping in Zabeel House the Greens by Jumeirah. The main duties and responsibilities of this role:

• Ensure the cleanliness and tidiness of assigned blocks, including guest corridors, back‑of‑house areas, stairways, lift landings, guest/service lifts, and service pantries by performing routine cleaning duties.
• Collect scattered trash, empty trash containers, replace soiled bedding and bathroom linen with fresh items, and report unpleasant odors to the team leader.
• Conduct deep cleaning tasks in designated areas, including bathrooms, closets, door tracks, furniture, and ensuring proper alignment of furniture.
• Attending guest calls, requests, and complaints in assigned areas, provide turndown services as per standard requirements, and deliver/retrieve items on loan to guests.
• Policy Adherence: Ensure adherence to departmental policies, processes, standard operating procedures, and instructions to deliver luxurious service to guests in line with Jumeirah standards of excellence.
• Clean, rinse, and sanitize bottles before filling.
• Operate the water filling station and fill bottles to the correct level.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Problem solving
• Leadership and team management skills
• Creative
• Detail orientated
• 1 - 2 years of experience in relevant field within the international hospitality industry

About the Benefits:

We offer an attractive tax‑free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.