Housekeeping Attendant

AccorHotels Middle East; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hotel chain in the United Arab Emirates is looking for a Housekeeping Attendant. The ideal candidate should have a warm and caring personality with a minimum of 1–2 years of experience in hotel housekeeping. Responsibilities include maintaining guestroom standards, ensuring cleanliness, and attending to guest requests. Strong organizational skills and good communication are essential. This role may require flexible schedules and teamwork.

Qualifications

• Previous housekeeping experience is an asset.
• Basic knowledge of cleaning procedures and hygiene practices.
• Physically fit to handle cleaning tasks.

Responsibilities

• Responsible for all hotel housekeeping functions.
• Ensure proper stock of guest amenities and cleaning supplies.
• Report to the Housekeeping Supervisor if guest valuables are exposed.

Skills

Warm and caring personality

Organizational skills

Time management

Attention to detail

Good communication skills

Ability to work independently and in a team

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

MAIN SCOPE OF THE JOB

Responsible for all hotel housekeeping functions. Assists the Housekeeping Supervisor and/or the Senior Housekeeping Supervisor in completing departmental tasks.

MAIN DUTIES AND RESPONSIBILITIES

• Get assignment sheet from the Housekeeping office.
• Take note of all guest requests and instructions provided by the Housekeeping Supervisor.
• Attend communication meetings of the assigned section.
• Ensure proper stock of guest amenities, cleaning supplies, mini bar items, and clean linen are arranged well on the trolley before starting work.
• Check and make note of all rooms with "Make Up" signs.
• Check and make note of all rooms with "Do Not Disturb" signs before the end of the shift and respect the DND sign.
• Personally supervise the end-of-day closing of the service area and ensure all equipment is in proper condition and nothing hazardous is left around.
• At the end of the shift or the day, communicate all information needed by the next shift or Supervisor for smooth operations.
• Report to the Housekeeping Supervisor if guest valuables are exposed.
• Follow Key Issue No. 1: Attend to guests, acknowledge them immediately, establish eye contact, greet them in a friendly manner, and leave everything when recognizing a guest.
• Follow hospitality protocols when entering or leaving guest rooms.
• Clean the bathroom, walls, and bathtub thoroughly after usage; look for hair; replace fresh towels and amenities; and report any maintenance concerns to Housekeeping.
• Remove rotten flowers, wash the flower vase, and place fresh flowers.
• Make up the bed, clean the bedroom, and refill stationeries, matches, and mini bar items. Look for any spot or hair on the bed linen and remove it.

Qualifications

Your experience and skills include:

• Warm and caring personality; previous housekeeping experience is an asset.
• Ability to anticipate and focus attention on guest needs, being professional and welcoming.
• Excellent organizational skills and time management.

Additional Information

• Minimum 1–2 years of experience in Housekeeping or a similar role in a hotel or hospitality environment.
• Basic knowledge of cleaning procedures, guestroom standards, and hygiene practices.
• Ability to understand and follow instructions, SOPs, and safety guidelines.
• Physically fit to handle cleaning tasks, lifting, bending, and long periods of standing or walking.
• Strong attention to detail and a high level of cleanliness.
• Good communication skills and a professional, guest-focused attitude.
• Ability to work independently and as part of a team.
• Willing to work flexible schedules, including weekends, holidays, and shifts.
• Knowledge of housekeeping tools, equipment, and chemical handling is an advantage.
• Previous experience in a 4-star or 5-star hotel is preferred.