Housekeeping Attendant

Accor Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is looking for a Housekeeping Attendant to ensure cleanliness and guest satisfaction. Responsibilities include managing guest requests, supporting the housekeeping team, and maintaining high cleanliness standards. Ideal candidates should have attention to detail and strong communication skills. Benefits include employee discounts and learning opportunities.

Benefits

Employee benefit card for discounts

Learning programs

Growth opportunities

Qualifications

• Ability to work in a team and follow instructions.
• Experience in housekeeping or related fields is preferred.
• Strong communication skills to coordinate with staff.

Responsibilities

• Receive assignment sheets and guest requests.
• Supervise end-of-day closing and ensure area cleanliness.
• Communicate relevant information for smooth operations.

Skills

Attention to detail

Customer service skills

Time management

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.
Join Accor and write every chapter of your story. Together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

1. Receive assignment sheets from the Housekeeping office.
2. Note all guest requests and instructions provided by the HK Supervisor.
3. Attend communication meetings for your section.
4. Ensure proper stock of guest amenities, cleaning supplies, minibar items, and clean linen are arranged on the trolley before starting work.
5. Check and note rooms with 'MAKE UP' signs.
6. Check and note rooms with 'Do Not Disturb' signs before the end of your shift and respect these signs.
7. Supervise the end-of-day closing of the service area, ensuring all equipment is stored properly and the area is hazard-free.
8. Communicate all relevant information to the next shift or supervisor for smooth operations.
9. Report exposed guest valuables to the HK Supervisor.
10. Follow Key Hospitality Practice No. 1: Greet guests immediately, establish eye contact, and provide professional service.
11. Follow hospitality protocol when entering and leaving guest rooms.
12. Thoroughly clean bathrooms, walls, and bathtubs, checking for hair, and replace towels and amenities. Report maintenance issues.
13. Remove rotten flowers, wash flower vases, and place fresh flowers.
14. Make beds, clean bedrooms, and refill stationeries, matches, and minibar items. Remove any spots or hair from bed linens.

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21