Hotel Receptionist — Guest Experience with Accommodation

Premier Inn Hotels - Middle East; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain is seeking a Hotel Receptionist to join their team in Abu Dhabi. The ideal candidate will have at least one year of experience in a front-office role, excellent communication skills, and fluency in Arabic. Responsibilities include greeting guests, managing reservations, and providing exceptional customer service. Benefits include a competitive salary package, accommodation, and opportunities for career advancement within the company, which values growth and employee development.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance

Air tickets

Qualifications

• Minimum of one-year experience as a Hotel Receptionist in a Front Office department.
• Fluent in Arabic (speaking, writing, reading).

Responsibilities

• Greet and welcome guests with a warm, timely service.
• Provide information on promotions, room prices, and activities.
• Process all reservations and cancellations accurately.
• Drive online name mentions and promote customer feedback.
• Communicate effectively with all departments for service delivery.

Skills

Excellent communication skills

Strong attention to details

Flexible and able to work under pressure

Proactive and excellent organizational skills

Ability to provide exceptional customer service

Tools

Opera (PMS)

Job description

A leading hotel chain is seeking a Hotel Receptionist to join their team in Abu Dhabi. The ideal candidate will have at least one year of experience in a front-office role, excellent communication skills, and fluency in Arabic. Responsibilities include greeting guests, managing reservations, and providing exceptional customer service. Benefits include a competitive salary package, accommodation, and opportunities for career advancement within the company, which values growth and employee development.