Hostess

Anantara Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort company in Ras Al Khaimah seeks a guest service professional to welcome and assist guests in a restaurant setting. Responsibilities include greeting guests, managing seating arrangements, and ensuring a high level of customer satisfaction. Candidates should possess previous experience in food and beverage operations, strong attention to detail, and excellent English communication skills.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation.
• Eye for detail to ensure operational excellence.
• Excellent guest service and communication skills.

Responsibilities

• Greet guests and manage waiting lists.
• Provide menus and answer initial questions.
• Seat guests appropriately to balance service.

Skills

Guest service skills

Attention to detail

Communication in English

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• Excellent English skills