Hostess

Minor International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality company in Dubai is seeking dedicated staff for a full-time role in guest services. Responsibilities include managing reservations, greeting and seating guests, and ensuring customer satisfaction in a fast-paced environment. The ideal candidate should possess prior experience in Food & Beverage operations and excellent communication skills. This role offers a unique opportunity to enhance guest experiences in an esteemed establishment.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation required.
• Exceptional eye for detail to achieve operational excellence.
• Proficiency in English is necessary.

Responsibilities

• Greet guests and manage the waiting list.
• Provide menus and answer initial questions.
• Ensure table rotation and guest satisfaction.
• Resolve complaints and provide excellent customer service.

Skills

Guest service skills

Attention to detail

Communication skills

Job description

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure theyre happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• Excellent English skills

Remote Work

No

Employment Type

Fulltime