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A hospitality company in UAE is looking for a Hostess to be the first point of contact for guests. Responsibilities include greeting, managing reservations, and ensuring a positive dining experience. The ideal candidate has strong organizational and people skills, and is available to work in shifts. Join our team to contribute to excellent customer service.
We are looking for a Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Announce the Waiter/Waitress s name.
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers queries
Assists wait for staff as needed.
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