Host/Hostess - German Speaker (Mövenpick Hotel Jumeirah Beach, ACCOR, Dubai, U.A.E.)

AccorHotel; Dubai; On-site; AED 110,000 - 184,000; Full time

Job summary

A leading hotel group in Dubai is seeking an experienced Hostess to optimize guest flow and satisfaction. You will manage reservations, coordinate with teams for a seamless experience, and engage guests with warmth. The ideal candidate has over 12 years of experience and is fluent in German and English. This full-time position offers a dynamic work environment within a diverse and inclusive team.

Qualifications

• Minimum 12 years of experience as a Hostess in a high-volume restaurant.
• Well-groomed and confident in handling guest interactions.
• Familiarity with cultural-themed dining is a big plus.

Responsibilities

• Greet all guests with a genuine smile and optimize flow and satisfaction.
• Manage reservations and maintain accurate waitlists.
• Coordinate with service teams for a well-timed guest experience.

Skills

Fluency in German and English

Interpersonal and communication skills

Understanding of German dining etiquette

Ability to stay calm under pressure

Tools

Reservation platforms

POS systems (e.Micros)

Job description

Responsibilities

• Greet all guests with a genuine smile and traditional Bavarian flair offering both German and English greetings when appropriate.

• Manage reservations guest seating and table rotations efficiently to optimize flow and guest satisfaction.

• Share the story of Biergarten its authentic German roots seasonal dishes and specialty brews.

• Maintain accurate waitlists and offer thoughtful updates to guests during peak periods.

• Coordinate with service and culinary teams to ensure a smooth well-timed guest experience.

• Support themed evenings and traditional German events like Oktoberfest Maifest and festive holidays.

• Keep the host desk and entrance area tidy welcoming and organized.

• Handle guest inquiries feedback and complaints with warmth and professionalism.

• Assist in minor administrative duties such as menus guest preferences or birthday arrangements.

Qualifications

• Fluency in German and English is essential.

• Minimum 12 years of experience as a Hostess in a high-volume restaurant preferably with European or cultural-themed dining.

• Exceptional interpersonal and communication skills with a naturally welcoming personality.

• Understanding of German dining etiquette and cultural nuances is a big plus.

• Well‑groomed poised and confident with the ability to stay calm under pressure.

• Familiarity with reservation platforms and POS systems (e.Micros).

• A natural storyteller of Gemtlichkeit coziness and good cheer in the guest journey

Additional Information

Our team and working environment:

Opportunities to make your mark. We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

Guided by our purpose Pioneering the Art of Responsible Hospitality Connecting Cultures with Heartfelt Care. we empower every team member to bring their passion and creativity to life. At Accor we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity responsible tourism sustainable development community outreach and diversity and inclusion. With an expansive portfolio of iconic hotels and brands Accor offers boundless opportunities for career advancement and professional development across the globe.

Joining the team where you can be all you are grow and create your path work with purpose and enjoy and feel valued.

Employment Type

Full-time