Hospitality IT Specialist — Grow, Learn, Impact Operations

Accor Hotels; Dubai; On-site; AED 146,000 - 221,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking an IT support professional to manage and maintain its computer networks and provide technical assistance. The ideal candidate should possess a Bachelor's degree in Information Technology or Computer Science, along with experience in IT support within the hospitality industry. Responsibilities include diagnosing technical issues, implementing security protocols, and assisting in IT procurement. The position offers a dynamic work environment and opportunities for career growth.

Benefits

Employee benefit card with discounted rates worldwide

Learning programs through Academies

Opportunities for talent development

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Prior experience in IT support, preferably in the hospitality industry.
• Proficiency in networking, operating systems (Windows, Linux), hardware troubleshooting, and software applications.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage and maintain computer networks ensuring performance and security.
• Provide technical support for hardware and software.
• Diagnose and resolve technical issues efficiently.
• Implement and maintain security protocols.
• Develop backup and disaster recovery plans.

Skills

Networking

Hardware troubleshooting

Operating systems (Windows, Linux)

Analytical skills

Problem-solving

Communication skills

Interpersonal skills

Education

Bachelor's degree in Information Technology or Computer Science

Tools

CompTIA A+

Network+

Security+

Job description

A leading global hospitality company in Dubai is seeking an IT support professional to manage and maintain its computer networks and provide technical assistance. The ideal candidate should possess a Bachelor's degree in Information Technology or Computer Science, along with experience in IT support within the hospitality industry. Responsibilities include diagnosing technical issues, implementing security protocols, and assisting in IT procurement. The position offers a dynamic work environment and opportunities for career growth.