Healthcare Operations Manager

Via Medica Intl; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare services provider in Abu Dhabi is seeking a qualified medical professional to manage operations and enhance patient care. As a key role, you will oversee administrative functions, ensure compliance with healthcare policies, and implement strategies to optimize service levels while managing overall costs. Candidates must have a Bachelor's degree in Medicine, 5-10 years of relevant experience, and a home country license. This position offers an opportunity to lead within a dynamic healthcare environment.

Qualifications

• Must have 5-10 years of experience in a medical setting.
• Experience in managing healthcare operations and compliance.
• Must possess a Home Country License.

Responsibilities

• Manage inventory of medical equipment and supplies.
• Ensure compliance with healthcare policies and procedures.
• Optimize healthcare service levels and reduce costs.
• Develop goals to improve patient experience.
• Conduct monthly audits and operational site visits.
• Support the Operations Director in reporting and strategy.

Skills

Experience in Industrial Medicine

Occupational Health knowledge

Emergency & Ambulance experience

Ability to optimize healthcare levels

Knowledge of Profit & Loss management

Education

Bachelor of Medicine and Bachelor of Surgery (MBBS/MBChB)

Job description

Qualifications

Must be a graduate of Bachelor of Medicine and Bachelor of Surgery (MBBS/MBChB). Must have an experience of 5-10 years of experience. Experience in Industrial Medicine, Occupational Health, Emergency & Ambulance is preferred. Must have a Home Country License.

Responsibilities

• Administrative duties such as keeping inventory of medical equipment and supplies, setting staff schedules, updating and maintaining patient records, and being an information resource for patients and healthcare workers.
• Managing the healthcare facility’s policies and procedures, ensuring that best practices are followed, and resolving cases where the facility is out of compliance.
• Finding innovative ways to optimize the level of healthcare while also reducing the facility’s costs.
• Developing departmental goals and objectives for workers to improve the patient experience.
• Overall knowledge of Profit & Loss (P&L) business management (pricing, financial reporting, census measures, variance reports, labour reports, etc.).
• Conduct a monthly comprehensive audit & site visit. Conduct unannounced hours visits once a month or more frequently if the risk is perceived or inferred.
• Supporting the Operations Director to deliver the above in line with the Companies Vision, values and strategy, evidenced by accurate and timely reporting, clear communication whilst being selfdirected.
• Periodically managing internal audits with regards to service standards and compliance ensuring that agreed KPIs and SLAs are delivered.
• Attend and contribute to the corporate agenda, attending Quality Review Meetings and routine finance meetings and other meetings as required, sharing knowledge of the Hospitals and indicating targets set and progress made by your direction and support.