Head Waiter: Lead Service, Training & Guest Experience

Rotana Ras Al Khaimah - The Mangroves; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality establishment in Ras Al Khaimah is seeking a Head Waiter/Waitress to provide exceptional service and create memorable dining experiences. You will lead team training sessions and ensure smooth restaurant operations. Ideal candidates have a diploma in hospitality, experience in similar roles, and strong communication skills. This role is perfect for individuals with a friendly attitude and the ability to thrive in a fast-paced, multicultural environment.

Qualifications

• Ideally have a diploma/degree in the hospitality field.
• Maximum of two years of experience in a similar role.
• Previous experiences in leadership and supervisory roles are a definite plus.

Responsibilities

• Provide professional service to guests ensuring a memorable dining experience.
• Conduct regular training sessions with the assigned team.
• Monitor duty schedules for the respective team.
• Maintain a professional and friendly relationship with the outlet patrons.
• Work towards the timely set up of the assigned outlet according to meal settings.

Skills

Fluency in written and spoken English

Customer care

Teamwork

Effective Communication

Education

Diploma/degree in hospitality

Tools

Micros

Job description

A leading hospitality establishment in Ras Al Khaimah is seeking a Head Waiter/Waitress to provide exceptional service and create memorable dining experiences. You will lead team training sessions and ensure smooth restaurant operations. Ideal candidates have a diploma in hospitality, experience in similar roles, and strong communication skills. This role is perfect for individuals with a friendly attitude and the ability to thrive in a fast-paced, multicultural environment.