Head Waiter

Atlantis; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality establishment in Dubai is seeking Front of House Service Staff to ensure exceptional guest experiences in a fine dining environment. Candidates must demonstrate strong leadership and communication skills, with experience in high-end hospitality. Responsibilities include leading the service team, maintaining luxury standards, and collaborating with the kitchen staff. The role offers an opportunity to contribute to high-quality dining experiences in a prestigious setting.

Qualifications

• Experience in high-end hospitality or fine dining with a focus on service excellence.
• Strong leadership, communication, and interpersonal skills.
• Ability to work in a high-volume restaurant environment.

Responsibilities

• Lead the service team for premium guest care in a fine dining setting.
• Manage table setup and maintain luxurious standards.
• Monitor food quality and collaborate with kitchen staff.

Skills

Leadership

Communication

Multitasking

Customer service

Job description

Overview

Provide leadership in fine dining service, ensuring guest satisfaction, quality control, and team support in a high-volume restaurant environment. Seeking Front of House Service Staff to deliver exceptional guest experiences through teamwork, service flow, and operational standards in a restaurant environment. The Head Waiter will deliver exceptional fine dining service, support colleagues, monitor food quality, and demonstrate excellent communication and multitasking skills.

Responsibilities

• Lead the service team to ensure premium guest care and service excellence in a fine dining environment.
• Provide exceptional five-star dining service, manage table setup, and maintain luxury standards while communicating effectively with guests and colleagues.
• Take orders, promote sales, coach team members, and ensure excellent guest experiences with strong organizational and communication skills.
• Monitor food quality and collaborate with kitchen staff to maintain consistency and high standards.
• Showcase strong knowledge of beverages and cuisine, assist with events, and support management in busy sections.
• Supervise service operations, handle inquiries, and oversee dining area setup to maintain cleanliness and order.
• Provide excellent guest service, handle payments, maintain cleanliness, and support kitchen staff to ensure a memorable dining experience.

Qualifications

• Experience in high-end hospitality or fine dining with a focus on service excellence.
• Strong leadership, communication, and interpersonal skills; ability to multitask in a dynamic environment.
• Ability to work in a high-volume restaurant and manage busy sections while maintaining brand and quality standards.
• Attention to detail and a customer-focused mindset; comfortable coaching and training staff as needed.
• Flexible to work in luxury hospitality settings and collaborate with kitchen and bar teams.

Notes

Role descriptions reference various Front of House positions (Head Waiter, waiter/waitress, Barista/Barista Trainer) in upscale settings and may target regions such as the UAE. This description consolidates applicable responsibilities and qualifications without adding new factual requirements beyond what is stated above.