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A leading retail organization in the United Arab Emirates is seeking an experienced professional to drive the strategic roadmap for Retail Lifecycle Management (RLM) platforms. The role encompasses overseeing system implementation and optimization, ensuring compliance, and driving standardization across retail processes. Candidates should have over 10 years of experience in retail lifecycle management or supply chain technology, with strong skills in leadership, stakeholder engagement, and problem-solving. This full-time position is based on-site in Jabel Ali South, Dubai.
Define and execute the strategic roadmap for RLM platforms such as Blue Yonder and Increff.
Establish governance frameworks to ensure compliance, scalability, and alignment with business objectives.
Drive continuous improvement and innovation in retail lifecycle management processes.
Oversee end-to-end implementation, configuration, and integration of RLM platforms across business units. Ensure platform performance, reliability, and seamless connectivity with upstream and downstream systems. Identify and resolve system bottlenecks, ensuring optimal utilization of technology.
Lead initiatives to standardize retail lifecycle processes across merchandising, planning, allocation, and replenishment.
Develop and enforce best practices for data accuracy, inventory visibility, and demand forecasting.
Monitor KPIs to measure adoption, efficiency, and operational improvements.
Collaborate with cross-functional teams (IT, Merchandising, Supply Chain) to align RLM capabilities with business needs.
Drive user adoption through training, communication, and change management programs.
Act as a key liaison with platform vendors, ensuring timely upgrades, support, and feature enhancements.
Bachelor’s or Master’s degree in Supply Chain Management, Retail Operations, Business Administration, or related field.
10+ years of experience in retail lifecycle management, merchandising, or supply chain technology leadership.
Proven expertise in implementing and managing RLM platforms such as Blue Yonder and Increff.
Strong understanding of retail processes including assortment planning, allocation, replenishment, and inventory optimization.
Experience in driving process standardization and operational excellence across large-scale retail organizations.
Proficiency in system integration, data governance, and platform performance optimization.
Excellent leadership and stakeholder management skills with the ability to influence at all organizational levels.
Strong analytical and problem-solving capabilities with a focus on data-driven decision-making.
Exceptional communication and change management skills to drive adoption and transformation.
Familiarity with emerging retail technologies and trends to ensure continuous innovation.