Head of Operations

Keller Executive Search; Dubai; On-site; AED 755,000 - 930,000; Full time

Job summary

A leading recruiting firm in Dubai is seeking a Senior Operations Manager to define the Operations vision and lead a high-performing team. This role requires over 7 years of experience in Operations, strong analytical and communication skills, and a Bachelor's degree. The company offers competitive compensation and opportunities for professional growth.

Benefits

Competitive compensation

Opportunities for professional growth

Full medical coverage

Qualifications

• 7+ years of progressive experience in Operations with 4+ years leading managers.
• Proven track record building programs at regional or global scale.
• Experience in professional services or recruitment industry is an advantage.

Responsibilities

• Define the Operations vision, roadmap, and annual operating plan.
• Build and lead a high-performing Operations team.
• Drive continuous improvement and operational excellence.

Skills

Strong analytical skills

Excellent communication skills

Stakeholder-management

Education

Bachelor’s degree

Advanced degree or relevant certification

Job description

This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Operations for Keller Executive Search in Dubai, United Arab Emirates, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact.

Key Responsibilities:

• Define the Operations vision, roadmap, and annual operating plan aligned to business goals.
• Build and lead a high‑performing Operations team; set clear objectives and coach managers.
• Own Operations KPIs and reporting; drive continuous improvement and operational excellence.
• Establish scalable policies, processes, and tooling for Operations across regions.
• Partner with executive leadership and cross‑functional stakeholders to deliver outcomes.
• Manage budgets, vendors, and risk within the Operations portfolio.

المسؤوليات الرئيسية:

• وضع إستراتيجية متعددة السنوات وتحويلها إلى خطط ربع سنوية مع مؤشرات قياس واضحة.
• قيادة الفرق مع التركيز على التدريب والسلامة النفسية والأداء العالي.
• بناء آليات تشغيل قائمة على البيانات ولوحات معلومات ودورات تحسين مستمرة.
• إدارة الميزانيات والعلاقات مع الموردين والتفاوض على العقود.
• تصميم عمليات متوافقة مع القوانين المحلية والسياسات الداخلية.
• الشراكة مع الفرق المعنية لتنفيذ الأولويات.
• تمثيل الوظيفة أمام الإدارة العليا وتقديم تحديثات موجزة.

Qualifications:

• 7+ years of progressive experience in Operations with 4+ years leading managers.
• Proven track record building programs at regional or global scale.
• Strong analytical skills; ability to translate data into decisions.
• Excellent communication and stakeholder‑management skills.
• Bachelor’s degree required; advanced degree or relevant certification preferred.
• Experience in professional services or recruitment industry is an advantage.

المتطلبات:

• نجاح مثبت في بناء عمليات قابلة للتوسع وتحقيق الأهداف.
• كفاءة تحليلية ومالية قوية.
• مهارات تواصل ممتازة مع أصحاب المصلحة.
• معرفة عملية بالقوانين والمعايير المحلية.
• درجة البكالوريوس مطلوبة؛ الدرجة المتقدمة ميزة.

Benefits:

• Competitive compensation: AED755,000–AED930,000 AED
• Opportunities for professional growth and leadership development.
• Company culture: Flat management structure with direct access to decision‑makers; open communication environment.
• Full medical coverage.

المزايا:

• تعويض تنافسي: AED755,000–AED930,000 AED
• فرص للنمو المهني والتطوير القيادي.
• ثقافة الشركة: هيكل إداري مسطح مع وصول مباشر إلى صناع القرار وبيئة تواصل مفتوحة.
• تغطية طبية كاملة.

Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.

Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.

Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.

Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.

Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.

Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.