Head of Housekeeping

The Arts Club Dubai; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A prestigious private club in Dubai seeks a Head of Housekeeping responsible for maintaining exceptional cleanliness standards. You will lead a dedicated team, ensuring all areas meet high standards, especially regarding luxurious textiles and furnishings. The ideal candidate has 4 years of experience in a luxury environment, strong leadership skills, and expertise in managing housekeeping operations. Join a dynamic community that prioritizes elegance and top-notch service in a beautiful setting.

Qualifications

• 4 years of experience in a luxury environment as Head of Housekeeping.
• Expertise in maintaining high-end textiles and furnishings.
• Experience managing laundry services and third-party providers.

Responsibilities

• Supervise and train housekeeping team for outstanding cleanliness.
• Ensure luxurious fabrics are treated with utmost care.
• Manage club's laundry services and monitor supply inventory.

Skills

Leadership

Organization

Attention to Detail

Multitasking

Job description

The Arts Club Dubai will be perfectly located in the heart of the DIFC, set over four floors and totalling 65,000 square feet, in the brand new ICD Brookfield Place development designed by Foster + Partners.

It will be the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s brand new membership will form an exciting new community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.

A lifestyle for its members

The Club will provide its members with a home away from home : a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

It will also be an office away from the office, where members seeking a more relaxed environment in which to conduct business can do so at ease, either in a social and convivial setting or in a more private and secluded space.

POSITION

PURPOSE

As a Head of Housekeeping , you will be responsible for upholding the exceptional standards of cleanliness and presentation that define The Arts Club. Leading a dedicated team, you will ensure that all areas of the club, from public spaces to private rooms, are impeccably maintained. Special attention will be placed on preserving the quality of our high-end textiles, fabrics, and furnishings, ensuring that they are cared for using the most appropriate cleaning methods and materials.

ESSENTIAL

FUNCTIONS / DAILY DUTIES

• supervise, train, and inspire the housekeeping team to deliver outstanding cleanliness and organisation in every area of the club.
• ensure that all luxurious fabrics, such as drapes, upholstery, and delicate linens, are treated with the utmost care. You will also implement specialized cleaning and care procedures to preserve the quality and longevity of these materials.
• source and select the best chemicals and cleaning agents specifically designed for use on high-end textiles, fabrics, and furnishings.
• ensure that all products are safe, effective, and appropriate for luxury materials.
• regularly inspect all areas to guarantee the highest levels of cleanliness and address any issues promptly.
• manage the club’s laundry services, ensuring that uniforms and linens are cleaned and maintained to the highest standards. This includes overseeing any third-party laundry providers and ensuring efficient, timely service.
• monitor and manage housekeeping supplies, including cleaning products, linens, and equipment, ensuring efficient use of resources while maintaining the club’s standards of quality.
• work closely with other department heads to ensure seamless service, particularly for special events or member requests.
• manage inventory levels for cleaning supplies, linens, and equipment, ensuring efficiency without compromising on quality.
• handle any Member inquiries or complaints related to housekeeping, resolving them with the highest level of service.
• ensure all housekeeping activities comply with health and safety regulations, maintaining a safe and pleasant environment for members and staff alike.
• be responsible for the care and maintenance of the floral displays throughout the club’s public areas, ensuring they are refreshed regularly and always contribute to the elegant atmosphere. This includes coordinating with florists to source high-quality flowers that align with the aesthetic of The Arts Club.

QUALIFICATIONS :

• 4 years proven experience as a Head of Housekeeping in a luxury environment (hotel, private club, or similar).
• Expertise in the care and maintenance of high-end textiles, fabrics, and furnishings.
• Knowledge of floral arrangement maintenance and the ability to manage their presentation in public areas.
• Experience managing laundry services, including uniform care and third-party laundry providers.
• Exceptional leadership and organizational skills, with experience managing and training teams.
• Ability to multitask in a fast-paced, high-expectation environment.