Head of Business HR & People Excellence

Adecco Careers; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading HR solutions provider in Dubai is seeking an experienced HR Business Partner to oversee end-to-end HR operations in a call center environment. This role involves managing HR policies, ensuring compliance, and delivering high-quality team performance. The ideal candidate should have a degree in Human Resources, experience in managing teams, and the ability to implement effective training and retention strategies. This position offers a dynamic work environment with a focus on employee development and organizational goals.

Qualifications

• Experience managing HR teams and overseeing operations.
• Knowledge of local labor laws and HR practices.
• Ability to develop and implement training programs.

Responsibilities

• Oversee end-to-end operations for HR processes.
• Manage and support HR Business Partners in the Call Center.
• Ensure compliance with HR policies and budgets.
• Lead performance management and employee development.
• Develop compensation strategies and retention programs.

Skills

Team performance management

Knowledge of HR policies

Cost management

Employee training and development

Strong interpersonal skills

Education

Degree in Human Resources or related field

Job description

A leading HR solutions provider in Dubai is seeking an experienced HR Business Partner to oversee end-to-end HR operations in a call center environment. This role involves managing HR policies, ensuring compliance, and delivering high-quality team performance. The ideal candidate should have a degree in Human Resources, experience in managing teams, and the ability to implement effective training and retention strategies. This position offers a dynamic work environment with a focus on employee development and organizational goals.