HC Quality and Regulatory Advisor

FedEx Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global logistics company in Dubai is seeking a quality assurance professional to develop and implement SOPs, manage quality compliance, and engage with healthcare customers. The role involves providing technical expertise and driving cross-functional projects for optimal business results. Candidates should have strong analytical abilities and proficiency in quality management processes. This position offers the chance to influence high-impact projects in a dynamic environment.

Qualifications

• Technical expertise in quality assessment and management.
• Experience in cross-functional project leadership.
• Strong analytical skills for decision-making.

Responsibilities

• Develop and implement transportation and fulfillment SOPs.
• Conduct internal audits and manage quality compliance.
• Engage with healthcare customers for issue resolution.

Skills

Microsoft/ Office PC Skills

Accuracy & Attention to Detail

Written & Verbal Communication Skills

Problem Solving Skills

Planning & Organizing Skills

Job description

1. Quality Assessment & Standards: Transportation & Fulfilment SOP & Work Instruction Development; FedEx Network and Facilities (Hubs, Stations) Policies & Procedures Development & Implementation; Quality & Regulatory Advisory
2. Quality Management: Quality Corrective & Preventive Actions; Quality & Compliance Advisory; Quality & Compliance Performance; Compliance & Quality Program Implementation; Continuous Improvement of QMS & Processes; QMS Implementation & Administration
3. Quality Audit: Internal Audit Process Design & Implementation; Certification Audit; Customer Audit Programs; Audit Strategy & Readiness Program Documentation; Audit Program
4. Healthcare Customer Liaison: Customer Request / Issue Resolution; Quality Agreements, Questionnaires & RFQ Proposal

Provides technical expertise and advice to senior/executive management on current and emerging systems trends, practices, opportunities and risks within area of expertise. Delivers analysis, interpretation and application of complex information in order to influence optimal business decisions. Leads high impact cross‑functional projects and initiatives. Is future oriented and drives strategic planning. Influences and supports cross‑functional project teams in order to achieve optimal results for the business.

Grade: 14

Microsoft/ Office PC Skills; Accuracy & Attention to Detail; Written & Verbal Communication Skills; Problem Solving Skills; Planning & Organizing Skills

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.