Guest Reservations Specialist – F&B

Andaz Dubai The Palm; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking an F&B Reservations Host responsible for managing guest reservations and ensuring exceptional service. The successful candidate will interact professionally with guests and operational teams, contributing to a positive experience. Ideal for candidates with a background in Hospitality or Tourism and experience in reservations or as an F&B host. Strong communication, organizational skills, and attention to detail are essential for this role.

Qualifications

• Ideally a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience in reservations or as F&B host.
• Excellent verbal and written communication skills required.
• Proficiency in reservation and POS systems needed.

Responsibilities

• Manage all aspects of guest reservations.
• Ensure exceptional service and communication between guests and teams.
• Be the first point of contact for guests making reservations.

Skills

Excellent verbal and written communication skills

Strong organizational abilities

Multitasking abilities

Attention to detail

Education

Relevant degree or diploma in Hospitality or Tourism management

Tools

Reservation systems

POS systems

Job description

A luxury hotel in Dubai is seeking an F&B Reservations Host responsible for managing guest reservations and ensuring exceptional service. The successful candidate will interact professionally with guests and operational teams, contributing to a positive experience. Ideal for candidates with a background in Hospitality or Tourism and experience in reservations or as an F&B host. Strong communication, organizational skills, and attention to detail are essential for this role.