Guest Experience & Telephone Concierge

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai seeks Guest Experience Experts to create memorable experiences for guests. Responsibilities include guiding guests through their stay, processing operational needs, and maintaining a professional appearance. Successful candidates will have a high school diploma or G.E.D. equivalent, and no prior experience is required. This position emphasizes service excellence, safety, and adherence to company policies. Join us in fostering a welcoming environment for all guests.

Qualifications

• No related work experience is required.
• No supervisory experience is required.
• No license or certification needed.

Responsibilities

• Deliver a wide range of services to guide guests through their stay.
• Process operational needs and address guest requests.
• Maintain confidentiality, uphold quality standards, and follow company policies.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai seeks Guest Experience Experts to create memorable experiences for guests. Responsibilities include guiding guests through their stay, processing operational needs, and maintaining a professional appearance. Successful candidates will have a high school diploma or G.E.D. equivalent, and no prior experience is required. This position emphasizes service excellence, safety, and adherence to company policies. Join us in fostering a welcoming environment for all guests.