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Guest Experience Lead — F&B Service & Training

Al Bandar Rotana & Al Bandar Arjaan by Rotana

Dubai

On-site

AED 60,000 - 120,000

Full time

6 days ago
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Job summary

A renowned hospitality establishment in Dubai is looking for a dynamic Head Waiter/Waitress. You will be responsible for ensuring a memorable dining experience, leading a team to deliver top-quality food and beverage service. Ideal candidates have a hospitality background, strong English communication skills, and experience in supervisory roles. Join us to be a part of a multi-cultural team in a fast-paced environment, where your proactive approach and customer care skills are essential.

Qualifications

  • Ideally possess a diploma or degree in hospitality with a maximum of two years of experience.
  • Previous experience in supervisory roles is preferred.
  • Must have a friendly and outgoing attitude.

Responsibilities

  • Work closely with the kitchen and cashiers for smooth operations.
  • Conduct regular training sessions for the team.
  • Welcome guests and ensure their proper seating.
  • Maintain a professional relationship with outlet patrons.
  • Contribute to maximizing monthly revenue.

Skills

Fluency in English
Customer care
Teamwork
Effective communication
Understanding Hotel Operations

Education

Diploma/Degree in Hospitality

Tools

Micros
Job description
A renowned hospitality establishment in Dubai is looking for a dynamic Head Waiter/Waitress. You will be responsible for ensuring a memorable dining experience, leading a team to deliver top-quality food and beverage service. Ideal candidates have a hospitality background, strong English communication skills, and experience in supervisory roles. Join us to be a part of a multi-cultural team in a fast-paced environment, where your proactive approach and customer care skills are essential.
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