Guest Experience Lead — F&B Service & Training

Al Bandar Rotana & Al Bandar Arjaan by Rotana; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned hospitality establishment in Dubai is looking for a dynamic Head Waiter/Waitress. You will be responsible for ensuring a memorable dining experience, leading a team to deliver top-quality food and beverage service. Ideal candidates have a hospitality background, strong English communication skills, and experience in supervisory roles. Join us to be a part of a multi-cultural team in a fast-paced environment, where your proactive approach and customer care skills are essential.

Qualifications

• Ideally possess a diploma or degree in hospitality with a maximum of two years of experience.
• Previous experience in supervisory roles is preferred.
• Must have a friendly and outgoing attitude.

Responsibilities

• Work closely with the kitchen and cashiers for smooth operations.
• Conduct regular training sessions for the team.
• Welcome guests and ensure their proper seating.
• Maintain a professional relationship with outlet patrons.
• Contribute to maximizing monthly revenue.

Skills

Fluency in English

Customer care

Teamwork

Effective communication

Understanding Hotel Operations

Education

Diploma/Degree in Hospitality

Tools

Micros

Job description

A renowned hospitality establishment in Dubai is looking for a dynamic Head Waiter/Waitress. You will be responsible for ensuring a memorable dining experience, leading a team to deliver top-quality food and beverage service. Ideal candidates have a hospitality background, strong English communication skills, and experience in supervisory roles. Join us to be a part of a multi-cultural team in a fast-paced environment, where your proactive approach and customer care skills are essential.