Guest Experience Center Lead

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a customer service representative to handle guest calls and requests. You will operate the telephone system and ensure guest satisfaction by resolving issues and communication challenges. Ideal for candidates with no prior experience, this role offers opportunities for growth within a supportive team environment. Join a company that values diversity and equal opportunity.

Qualifications

• No related work experience is needed.
• No supervisory experience is required.
• Ability to communicate clear and professional language.

Responsibilities

• Answer and process all guest calls and requests.
• Operate telephone switchboard station.
• Follow up with guests to ensure satisfaction.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Abu Dhabi is seeking a customer service representative to handle guest calls and requests. You will operate the telephone system and ensure guest satisfaction by resolving issues and communication challenges. Ideal for candidates with no prior experience, this role offers opportunities for growth within a supportive team environment. Join a company that values diversity and equal opportunity.