GC&E Sales Executive

Hilton Worldwide, Inc.; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company seeks a GCE Sales Executive who will manage group reservations, conferences, and events, while maximizing revenue and customer satisfaction. The ideal candidate must have strong sales and negotiation skills, excellent interpersonal communication, and fluency in Arabic and English. Responsibilities include handling inquiries, building client relationships, managing documentation, and coordinating with hotel departments to ensure seamless events. The position is based in Sharjah, UAE and offers opportunities for professional growth.

Qualifications

• Strong sales, negotiation, and relationship-building skills required.
• Ability to manage multiple enquiries with strong organization.
• Self-motivated with good time management is a plus.

Responsibilities

• Receive and convert incoming sales enquiries to achieve targets.
• Manage events schedule to maximize yield and efficiency.
• Prepare and coordinate all required documentation for events.

Skills

Sales skills

Negotiation skills

Relationship-building skills

Interpersonal skills

Organization skills

Tools

Microsoft Office

Delphi / OnQ

Job description

Job Description - GC&E Sales Executive - Arabic Speaker Preferred | DoubleTree by Hilton Sharjah (HOT0C9RB)

Job Description

GC&E Sales Executive - Arabic Speaker Preferred | DoubleTree by Hilton Sharjah (Job Number: HOT0C9RB)

Work Locations

DoubleTree by Hilton Sharjah Waterfront Hotel & Suites Sharjah Al Majaz waterfront Sharjah 500200

A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences, events, and long‑stay business by driving sales leads and increasing conversion.

What will I be doing?

Receive and convert incoming group, conference, event, and long‑stay enquiries to achieve targets and maximise revenue

Seek opportunities to increase sales and conversions through up‑selling and cross‑selling

Manage an events schedule to maximise yield

Proactively manage existing accounts and develop new accounts with GC&E potential

Conduct market research, sales calls, telesales, and online lead generation activities

Manage online lead generation and sales platforms

Build strong relationships with guests and customers to fully understand their needs

Arrange and carry out hotel show rounds, and client visits

Ensure the complete administration, coordination, and execution of all planned events and group bookings

Ensure a smooth and service‑oriented event sequence through effective coordination with all hotel departments

Prepare and distribute all required documentation including BEOs, function sheets, menu cards, and long‑stay handover communications

Participate in BEO and sales communication meetings

Ensure accurate and complete data entry in hotel sales systems (Delphi / OnQ or equivalent)

Ensure compliance with contracts, deposit, and payment guidelines

Review invoices for accuracy and support timely billing and payment

Monitor follow‑ups and decision dates

Assist with revenue forecasting for GC&E and long‑stay business

Carry out guest satisfaction surveys and prepare follow‑up reports

Participate in hotel promotional, sales and marketing activities

Perform other reasonable duties as assigned by management

What are we looking for?

A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the values that follow:

Strong sales, negotiation, and relationship‑building skills

Ability to manage multiple enquiries with strong organization and attention to detail

Self‑motivated with good time management

Customer‑focused with excellent interpersonal and communication skills

Good understanding of hotel operations and hospitality standards

Strong numerical and analytical skills

Proficiency in Microsoft Office and hotel sales systems (Delphi / OnQ or similar)

Arabic language required with fluency in English

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!