Front Office Team Lead: Elevate Guest Experience

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant Front Office Manager in Ras al-Khaimah to oversee Front Office operations. Responsibilities include ensuring guest satisfaction, training team members, and maximizing revenue through effective management techniques. The ideal candidate will have supervisory experience in hotel environments, excellent leadership skills, and a strong commitment to customer service. This role offers a chance to lead a dedicated team, enhancing guest experiences at a dynamic resort.

Qualifications

• Previous supervisory experience in Front Office within the hotel/leisure/retail.
• High level of IT proficiency.
• Ability to work under pressure and maintain excellent grooming standards.

Responsibilities

• Assist in supervising the Front Office Team to ensure exceptional guest experiences.
• Monitor the appearance and performance of Front Office Team Members.
• Maximize room occupancy at best rates and promote hotel services.

Skills

Supervisory experience in Front Office

IT proficiency

Leadership skills

Customer service commitment

Sales capabilities

Job description

A leading global hospitality company is seeking an Assistant Front Office Manager in Ras al-Khaimah to oversee Front Office operations. Responsibilities include ensuring guest satisfaction, training team members, and maximizing revenue through effective management techniques. The ideal candidate will have supervisory experience in hotel environments, excellent leadership skills, and a strong commitment to customer service. This role offers a chance to lead a dedicated team, enhancing guest experiences at a dynamic resort.