Front Office Supervisor: Guest Experience Leader

Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is looking for a Front Office Supervisor Intern to manage daily operations at the Front Office and work collaboratively with customers and guests. The ideal candidate should possess excellent customer service skills, a positive attitude, and a desire to grow within the hospitality industry. Responsibilities include supervising reception operations, ensuring high guest satisfaction, and maximizing room occupancy. The company fosters a strong team spirit and values exceptional guest experiences.

Qualifications

• Previous experience in a customer-focused industry.
• Desire to progress within the Hospitality industry.
• Excellent grooming standards.
• Ability to work on your own and as part of a team.

Responsibilities

• Supervise the efficient operations of reception including check in/out procedures.
• Support team members in handling guest requests and enquiries.
• Maximize room occupancy and use upselling techniques.

Skills

Customer service orientation

Positive attitude

Communication skills

IT proficiency

Teamwork

Job description

A leading hospitality company in Dubai is looking for a Front Office Supervisor Intern to manage daily operations at the Front Office and work collaboratively with customers and guests. The ideal candidate should possess excellent customer service skills, a positive attitude, and a desire to grow within the hospitality industry. Responsibilities include supervising reception operations, ensuring high guest satisfaction, and maximizing room occupancy. The company fosters a strong team spirit and values exceptional guest experiences.