Front Office Experience Coordinator

Kerzner International Management; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prestigious hotel management company in Dubai is seeking a Front Office Coordinator. This role involves being the primary contact for guests, ensuring efficient front office operations and communication. Key responsibilities include overseeing standard operating procedures, managing guest profiles, and quality control of services. Ideal candidates will have a degree in hospitality, 2+ years of experience in five-star hotels, and excellent interpersonal skills. Join us to create unforgettable experiences for our guests.

Qualifications

• 2 years in similar position in a five-star hotel.
• Middle East Experience is preferred.
• The ability to multitask.

Responsibilities

• Ensure smooth communication and efficient administrative processes.
• Monitor service quality provided by Front Office employees.
• Liaise with the Housekeeping Department regarding daily operations.

Skills

Excellent communication skills

Interpersonal Skills

Customer service oriented

Problem Solving and Decision Making

Attention to Detail & Quality

Education

Degree or Diploma in hotel Management

Qualification in Front Office Operations

Tools

OPERA/Fidelio

Computer skills

Job description

A prestigious hotel management company in Dubai is seeking a Front Office Coordinator. This role involves being the primary contact for guests, ensuring efficient front office operations and communication. Key responsibilities include overseeing standard operating procedures, managing guest profiles, and quality control of services. Ideal candidates will have a degree in hospitality, 2+ years of experience in five-star hotels, and excellent interpersonal skills. Join us to create unforgettable experiences for our guests.