Front Office & Client Experience Lead

TGC Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading serviced workspace provider in Dubai is seeking an experienced Front Office Manager to ensure exceptional client experiences and manage reception operations. You will be the primary point of contact for all client requests and oversee daily operations including scheduling and housekeeping. The ideal candidate should have over 4 years of experience in a similar role within the UAE and possess strong customer service skills. Proficiency in MS Office is required.

Qualifications

• 4+ years experience in front office, hospitality, or serviced workspace operations.
• Strong customer service background with attention to detail.
• Proficient in MS Office and effective email communication.

Responsibilities

• Serve as primary contact for client requests, ensuring prompt support.
• Manage reception operations including scheduling and guest coordination.
• Maintain optimal presentation of meeting rooms and lounges.
• Support sales tours with professional reception presentations.

Skills

Client experience management

Reception operations

Customer service

MS Office proficiency

Job description

A leading serviced workspace provider in Dubai is seeking an experienced Front Office Manager to ensure exceptional client experiences and manage reception operations. You will be the primary point of contact for all client requests and oversee daily operations including scheduling and housekeeping. The ideal candidate should have over 4 years of experience in a similar role within the UAE and possess strong customer service skills. Proficiency in MS Office is required.