Front Office Assistant Manager - Luxury Wellness Hotel

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai seeks an Assistant Manager for the Front Office to oversee daily operations, train staff, and ensure exceptional guest experiences. Responsibilities include managing complaints, supporting team performance, and ensuring service excellence. Ideal candidates will have at least two years of experience in a luxury or boutique environment, be fluent in English, and demonstrate strong interpersonal skills. Join a dynamic team dedicated to creating unforgettable memories for guests.

Qualifications

• Minimum two years in a similar role in a luxury or boutique hotel.
• Previous experience in guest service and reservations.
• Fluent in verbal and written English.

Responsibilities

• Manage daily tasks and assist in training team members.
• Handle guest complaints and resolve issues autonomously.
• Support day-to-day operations ensuring quality service.

Skills

Guest service

Interpersonal skills

Problem-solving

Team leadership

Communication

Education

Experience in luxury or boutique hotel

Fluency in English

Tools

Microsoft Office

Opera

Job description

A luxury hotel in Dubai seeks an Assistant Manager for the Front Office to oversee daily operations, train staff, and ensure exceptional guest experiences. Responsibilities include managing complaints, supporting team performance, and ensuring service excellence. Ideal candidates will have at least two years of experience in a luxury or boutique environment, be fluent in English, and demonstrate strong interpersonal skills. Join a dynamic team dedicated to creating unforgettable memories for guests.