Front Office Agent - Part Time - UAE National

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a Guest Experience Expert to ensure guests have a memorable stay. The role involves delivering services, managing guest requests, and maintaining high standards of safety and professionalism. Ideal candidates will have a high school diploma and a desire to provide exceptional customer service. This position is perfect for those looking to start a career in hospitality and values diversity and inclusion in the workplace.

Qualifications

• No related work experience required.
• No supervisory experience is needed.
• No specific licenses or certifications required.

Responsibilities

• Deliver a wide range of services guiding guests through their stay.
• Maintain safety and adhere to company policies and quality standards.
• Manage guest requests and share local area highlights.

Education

High school diploma or G.E.D. equivalent

Job description

Overview

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Experience Expert makes transactions feel like part of the experience.

Responsibilities

• Take the initiative to deliver a wide range of services that guide guests through their entire stay.
• Move about their space and do what needs to be done; process operational needs, address guest requests, complete reports, or share highlights of the local area to make transactions feel like part of the experience.
• Be on their feet and moving around (stand, sit or walk for an extended time) and take a hands-on approach to work (move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance).
• Uphold safety, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure professional uniform, personal appearance, and communications.
• Adhere to other reasonable job duties as requested to get it right for guests and the business each time.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None
• Required Experience: Unclear Seniority

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.