Front Desk & Customer Experience Specialist

A Leading Property and Real Estate in UAE; Dubai; On-site; AED 146,000 - 221,000; Full time

Job summary

A leading real estate firm in Dubai is looking for a customer-focused individual to assist the Business Center Manager. This role involves serving as the primary backup, handling customer concerns, organizing meeting spaces, and maintaining a welcoming environment. You will need proficiency in English and Microsoft Office, along with an ability to work under pressure. Opportunities for upselling exist, contributing to the overall revenue of the business center. This is a full-time, permanent position.

Qualifications

• Proficiency in spoken and written English required.
• Familiarity with Microsoft Office tools needed.
• Must demonstrate customer-oriented attitude and work demeanor.

Responsibilities

• Serve as primary backup for the Business Center Manager.
• Act as a key point of contact for customers and visitors.
• Identify upselling and cross-selling opportunities.

Skills

Proficiency in English

Knowledge of Microsoft Office

Customer orientation

Attention to detail

Ability to work under pressure

Job description

A leading real estate firm in Dubai is looking for a customer-focused individual to assist the Business Center Manager. This role involves serving as the primary backup, handling customer concerns, organizing meeting spaces, and maintaining a welcoming environment. You will need proficiency in English and Microsoft Office, along with an ability to work under pressure. Opportunities for upselling exist, contributing to the overall revenue of the business center. This is a full-time, permanent position.