Front Desk Agent

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain is looking for Guest Experience Experts to provide exceptional service throughout guests' stays. Responsibilities include addressing requests, maintaining a safe workplace, and upholding quality standards. Applicants should have a high school diploma or equivalent, and no prior related work or supervisory experience is necessary. This role requires a hands-on approach to operations, ensuring every guest interaction feels part of a unique experience.

Qualifications

• Creating a safe workplace and following company policies.
• Ensuring professional appearance and communications.
• Ability to lift and carry objects weighing up to 10 pounds.

Responsibilities

• Deliver a memorable guest experience throughout their stay.
• Address guest requests and operational needs.
• Uphold quality standards and protect company assets.

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Our jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success: creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Unclear Seniority