Fraud Investigation Manager

Astra Tech; Abu Dhabi; On-site; AED 80,000 - 120,000; Full time

Job summary

A leading UAE-based consumer technology company is seeking a Fraud Investigation Specialist to focus on identifying and resolving fraud cases within their lending products. The role requires strong analytical skills and collaboration with various teams to ensure robust fraud protection. Candidates should possess a Bachelor's degree and at least 2 years of experience in credit fraud investigation. This is a pivotal role in maintaining the integrity of lending processes.

Qualifications

• 2+ years’ experience in credit fraud investigation within consumer finance, digital lending, or banking.
• Familiarity with fraud patterns in lending such as multi-loan abuse and application fraud.

Responsibilities

• Investigate suspicious loan applications and repayment activities, focusing on credit lending fraud.
• Collect and analyze supporting evidence to validate fraud suspicions.
• Maintain accurate case records and prepare detailed fraud reports.

Skills

Analytical skills

Communication skills

Documenting fraud cases

Education

Bachelor’s degree in Finance, Risk Management, Law, or related field

Job description

About Us

We are a leading UAE-based consumer technology company, building the digital infrastructure of everyday life with a focus on AI-powered fintech, communication, and digital services.

Guided by our philosophy, the Blueprint of Simplicity, we design technology around real human behavior, connecting people, enabling financial access, and making everyday experiences effortless.

Our flagship platform, botim, is the region’s most trusted fintech communication platform, combining secure VoIP with action-based AI and everyday money tools. Through botim money, we provide financial services that serve both individuals and SMEs, making payments, transfers, and credit simpler and more accessible. Today, the platform serves 150M+ users worldwide.

Our lending finance engine, Quantix, powers fast, regulated credit across the ecosystem, including innovative products such as CashNow for instant access.

From calls to credit, from daily services to big ambitions, we are rethinking how the region stays connected and financially included.

Role Summary

We are seeking a Fraud Investigation Specialist with a strong background in credit lending fraud detection and investigation. The role will focus on identifying and resolving fraud cases within our lending products, ensuring robust protection across the loan lifecycle.

Responsibilities

• Investigate suspicious loan applications and repayment activities, with a focus on credit lending fraud (identity theft, synthetic identity, multiple borrowing, income misrepresentation, etc.).
• Collect and analyze supporting evidence such as KYC documents, device/IP data, payment flows, and bureau information to validate fraud suspicions.
• Work closely with credit operations, collections, and compliance teams to resolve cases efficiently.
• Maintain accurate case records in the case management system and prepare detailed fraud reports for management and regulators.
• Provide structured feedback to the fraud strategy and modeling team to improve rules, models, and monitoring.

Qualifications

• Bachelor’s degree in Finance, Risk Management, Law, or related field.
• 2+ years’ experience in credit fraud investigation within consumer finance, digital lending, or banking.
• Familiarity with fraud patterns in lending, such as multi-loan abuse, application fraud, and repayment manipulation.
• Strong analytical and documentation skills, with the ability to trace fraudulent activities across systems.
• Good communication and coordination skills to work with cross-functional stakeholders.