Food and Beverage Intern

Shangri-La; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality group in the United Arab Emirates is seeking a Food and Beverage Intern. This role offers the chance to immerse oneself in the Food and Beverage Department, providing excellent service and maintaining high hospitality standards. Ideal candidates possess strong teamwork skills, attention to detail, and a warm, friendly attitude. A background in hospitality or customer service is preferred. Join us for competitive benefits and opportunities for personal growth within a diverse environment.

Benefits

Competitive benefits

Career growth opportunities

Recognition programs

Qualifications

• Previous customer service and/or Food and Beverage experience in luxury hospitality is a plus.
• Great teamwork skills and attention to detail are critical.
• Must have a warm, friendly, can-do attitude focused on guest experience.

Responsibilities

• Welcome guests and take orders accurately according to Shangri-La standards.
• Serve food and beverages promptly and maintain cleanliness throughout the shift.
• Collaborate with colleagues to ensure excellent service.

Skills

Teamwork

Attention to detail

Customer service

Flexibility

Education

High School Diploma

Hospitality degree

Job description

About Us

Find Your Shangri-La in Shangri-La.

Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today. As we look ahead to new horizons, we invite you to join the world of Shangri-La shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.

Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, 6 private pool villas, and 161 fully furnished serviced apartments featuring a one‑kilometre private beach which blends modern Arabic design with exceptional comfort.

About the Role

As a Food and Beverage Intern, you will have the opportunity to be fully immersed in the Food and Beverage Department and hotel outlets (e.g. Sofra bld Restaurant, Afya Restaurant, Shang Palace Restaurant, Bord Eau Restaurant, Pool Bar / Amalfi, Banquet, Lobby Lounge, and Private Dining), learning at different levels of responsibility, and working with a team. You will also provide excellent customer service, maintaining high standards of hospitality and guest satisfaction.

Key Responsibilities

• Welcoming guests with a pleasant smile, menu presentation, and taking the orders accurately as per the Shangri‑La standards and policy.
• Serving food and beverage by delivering orders to tables promptly and ensure that everything is served correctly.
• Familiarity in using POS systems for order entry and payment processing.
• Maintaining cleanliness by keeping tables, utensils, and the dining area clean and organized throughout the shift.
• Collaborate with colleagues to keep excellent service standards and be prepared to assist other Shangri‑La colleagues/departments in a thoughtful manner.
• Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.

About You

• Maintains a growth mindset and willingness to learn the skills and knowledge of housekeeping.
• Great teamwork skills, attention to detail, efficient, punctual, and flexible to work on a shifting schedule, weekends and holidays.
• Warm, friendly, can‑do attitude, and the desire to always deliver the Shangri‑La experience.
• High School, Diploma, and/or Hospitality graduate would be preferred.
• Previous customer service and/or Food and Beverage experience in luxury hospitality/customer service is a plus.
• Lives and breathes the Shangri‑La culture.

Why Join Us

• A workplace that values your passion and supports self‑realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk‑free working environment of diverse workforce.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.