Food and Beverage Host

Hilton Worldwide, Inc.; Business Bay; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a Food and Beverage Host to enhance guest experiences across restaurants, bars, and cafes. The ideal candidate will have a friendly demeanor, excellent communication skills, and knowledge of food hygiene. You will be responsible for timely order service, maintaining cleanliness, and effectively managing customer inquiries. This role requires flexibility and a commitment to delivering exceptional service within a dynamic team environment.

Qualifications

• Friendly, positive, energetic disposition.
• Committed to delivering exceptional guest service.
• Smart and tidy in appearance.
• Knowledge of food hygiene and electronic ordering systems.

Responsibilities

• Receive orders and serve customer requests in a timely manner.
• Understand menu content and promotional activities.
• Keep the service area clean and tidy.
• Manage customer accounts efficiently.
• Answer guest queries politely.

Skills

Friendly disposition

Exceptional guest service

Ability to manage inquiries

Excellent communication skills

Knowledge of alcoholic beverages

Job description

Overview

Job Description - Food and Beverage Host (HOT0C3TN)

Food and Beverage Host (Job Number: HOT0C3TN)

Work Locations

Hilton Garden Inn Dubai Business Bay Al Abraj Street, Business Bay Dubai

A Food and Beverage Host affects every Guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

Responsibilities

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Hosts serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!