Florist

CHOICE FLOWERS; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading flower shop seeks a florist responsible for creating stunning floral arrangements and ensuring customer satisfaction. This dynamic role requires creativity in design, excellent customer service skills, and effective inventory management. Join us to create meaningful floral experiences for our valued customers.

Benefits

Bonus for events and key business days

Qualifications

• Proven experience as a florist or in a similar role.
• Strong artistic skills with a good eye for design.
• Flexibility to work weekends and special events.

Responsibilities

• Create and design floral arrangements for various occasions.
• Assist customers with flower selections and provide care advice.
• Monitor inventory levels and manage orders.

Skills

Artistic and creative skills

Knowledge of floral design techniques

Customer service skills

Basic math skills

Physical stamina

Education

Certification in floral design or related field

Job description

Job Summary : The florist is responsible for creating floral arrangements, managing inventory, assisting customers, and maintaining the overall appearance of the shop. They play a crucial role in ensuring customer satisfaction through high-quality floral designs and excellent customer service.

Key Responsibilities :

Floral Design and Arrangement :

Create and design floral arrangements for various occasions such as weddings, funerals, holidays, and everyday use.

• Utilize knowledge of different flowers, foliage, and their seasonal availability to create appropriate arrangements.
• Customize arrangements based on customer specifications and preferences.

Customer Service :

• Greet and assist customers in selecting flowers, plants, and other related products.
• Provide advice and suggestions to customers regarding flower care, arrangement, and suitable selections for specific occasions.
• Handle customer inquiries, complaints, and special requests in a professional manner.

Sales and Transactions :

Process sales transactions using the shop's point of sale (POS) system.

• Manage cash register and handle money accurately.
• Upsell additional products such as vases, greeting cards, and other gift items.

Inventory Management :

Monitor stock levels of flowers, plants, and supplies; place orders with suppliers as needed.

• Inspect flower deliveries for quality and freshness; properly store and condition flowers to maintain their longevity.
• Keep track of inventory and report any shortages or issues to the shop manager.

Shop Maintenance :

Maintain a clean, organized, and visually appealing shop environment.

• Ensure floral displays are fresh, attractive, and replenished regularly.
• Clean work areas, tools, and equipment after use to maintain hygiene and efficiency.

Event Coordination :

Assist with the planning and execution of floral arrangements for events and special occasions.

• Collaborate with event planners, customers, and other stakeholders to ensure floral needs are met.

Requirements

Qualifications and Skills :

Proven experience as a florist or in a similar role.

• Strong artistic and creative skills with a good eye for design, colour, and balance.
• Knowledge of different flowers, plants, and floral design techniques.
• Excellent customer service and interpersonal skills.
• Basic math skills for handling transactions and managing inventory.
• Ability to work under pressure and meet deadlines, especially during peak seasons and holidays.
• Physical stamina to stand for long periods and handle heavy floral arrangements.
• Flexibility to workweekends, holidays, and special events as needed.

Preferred :

• Certification in floral design or related field.
• Previous experience in a retail environment.

This job description outlines the primary responsibilities and qualifications required for a florist in a flower retail shop.

The role is dynamic and involves a mix of creative, administrative, and customer service tasks aimed at ensuring a positive shopping experience and high-quality floral products for customers.

Bonus for events and key days of business like Valentines, Mothers day, Brest Cancer day etc.