Floor Supervisor — Dynamic Hospitality Leader

Apt Resources; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A dynamic lifestyle restaurant group in the United Arab Emirates is seeking a dedicated Floor Supervisor. The successful candidate will manage daily operations, ensuring excellent service delivery and leading a team. Strong leadership skills, hospitality experience, and the ability to handle high-pressure situations are essential. This role requires flexibility to work various shifts, including weekends and holidays, and a commitment to maintaining high customer satisfaction standards.

Qualifications

• Proven experience as a Floor Supervisor or in a similar role within the restaurant or hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership abilities to motivate and develop a team.
• Ability to handle high-pressure situations and resolve conflicts.
• Knowledge of restaurant operations, including health and safety regulations.

Responsibilities

• Ensure excellent service delivery and manage daily operations.
• Lead a team of service staff.
• Maintain the highest standards of customer satisfaction.
• Work various shifts, including weekends and holidays.

Skills

Leadership

Communication

Interpersonal skills

Conflict resolution

Customer satisfaction

Job description

A dynamic lifestyle restaurant group in the United Arab Emirates is seeking a dedicated Floor Supervisor. The successful candidate will manage daily operations, ensuring excellent service delivery and leading a team. Strong leadership skills, hospitality experience, and the ability to handle high-pressure situations are essential. This role requires flexibility to work various shifts, including weekends and holidays, and a commitment to maintaining high customer satisfaction standards.