Fine Dining Waiter/Waitress – VIP Guest Service

RAFFLES; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai seeks a guest service professional to provide personalized assistance to Raffles Club guests. Responsibilities include controlling pantry inventory, creating strong relationships with supporting departments, and ensuring effective communication within the team. The ideal candidate should possess a degree in tourism or hotel management and have at least two years of experience in a similar role. Attention to detail and the ability to remain courteous under pressure are essential for success in this position.

Qualifications

• Minimum two years of experience as a waiter/waitress.
• Ability to remain calm and courteous at all times.

Responsibilities

• Providing personalized assistance to guests.
• Controlling pantry inventory.
• Creating relationships with supporting departments.
• Maintaining cleanliness and ambiance in the lounge.
• Ensuring effective communication among the team.
• Initiating action for safety concerns.

Skills

Good English language verbal and written communication skills

Good level of engagement with guests

Ability to work cohesively with co-workers

Ability to be attentive to guest needs

Ability to promote positive relations with hotel guests

Ability to exercise good judgment with difficult guests

Understanding of multi-cultural environments

Education

Degree from School for Tourism & Hotel Management

Job description

A luxury hotel in Dubai seeks a guest service professional to provide personalized assistance to Raffles Club guests. Responsibilities include controlling pantry inventory, creating strong relationships with supporting departments, and ensuring effective communication within the team. The ideal candidate should possess a degree in tourism or hotel management and have at least two years of experience in a similar role. Attention to detail and the ability to remain courteous under pressure are essential for success in this position.