File Clerk Administrator

recruitlytics LLC; Remote; AED 128,000 - 166,000; Full time

Job summary

A recruitment firm is looking for a Remote File Clerk to manage digital and scanned records efficiently. The role involves processing document intake, validating completeness, and maintaining accurate status tracking. Ideal candidates will have experience in records management or similar roles and must be detail-oriented with strong communication skills. This full-time contract offers a flexible schedule and requires reliable internet and ability to work independently.

Qualifications

• Experience in records, admin support, or clerical operations is preferred.
• Ability to handle sensitive information with discretion.
• Reliable internet and ability to work independently.

Responsibilities

• Receive and process daily document intake from various sources.
• Validate document completeness and document exceptions.
• Maintain status tracking for backlog and turnaround time.

Skills

Attention to detail

Cloud drive management

File naming conventions

Clear written communication

Job description

Overview

As a File Clerk working remotely, you will keep digital and scanned records accurate, searchable, and compliant so teams can move quickly with confidence.

Location: Remote | Employment type: Contract/Full-time (as applicable) | Schedule: Flexible within assigned coverage hours

Full training will be provided.

What You'll Do

• Receive and process daily document intake from email queues, shared folders, and request tickets, including downloading, sorting, renaming, indexing, and filing.
• Validate document completeness by confirming required pages, signatures, dates, reference numbers, and supporting attachments; document exceptions and route them to the right owner.
• Apply standardized taxonomy, metadata fields, and folder structure so records are easy to retrieve and consistent across teams and regions.
• Perform quality control checks to prevent duplicates, misfiles, and unreadable scans; correct issues when possible and elevate when policy or data is unclear.
• Maintain status tracking for backlog, turnaround time, and exception categories; provide concise updates to stakeholders and teammates.
• Respond to retrieval requests and audit pulls by locating files quickly and documenting chain‑of‑custody steps and access handling.
• Follow strict confidentiality, least‑privilege access, secure transmission, and retention or legal‑hold instructions.

What We're Looking For

• Experience in records, admin support, document control, clerical operations, or a similar process‑driven role is preferred, but strong transferable skills are welcome.
• Comfort working with cloud drives, PDFs, file naming conventions, spreadsheets, and ticketing or workflow tools.
• Strong attention to detail, ability to follow rules consistently, and willingness to ask clarifying questions when standards are ambiguous.
• Reliable internet, ability to work independently, and clear written communication for exception notes and updates.
• Ability to handle sensitive information with discretion and professionalism.

Nice to Have

• Experience with document management systems, retention schedules, or audit support.
• Familiarity with PDF tools for merging, splitting, compressing, and basic page cleanup.
• Experience working across time zones or supporting distributed teams.

How Success Is Measured

• High accuracy in metadata and file placement with low rework and low duplicate rates.
• Consistent turnaround time from receipt to correctly filed record and stable backlog control.
• Fast, complete retrieval for audits and requests with clear documentation and secure handling.

First 30‑60‑90 Days

First 30 days: Learn tools, standards, and handoffs; complete work with high accuracy on a smaller queue; ask clarifying questions early and document decisions clearly.

By 60 days: Manage full volume independently, reduce rework through consistent checks, and communicate status updates that keep stakeholders aligned.

By 90 days: Contribute improvements to templates and playbooks, identify recurring issues and propose fixes, and help maintain consistent standards across the team.