Field IT Technician & Deployment Specialist

Help AG; Dubai; Hybrid; AED 15,000 - 20,000; Full time

Job summary

A leading cybersecurity firm in Dubai seeks a dedicated IT Technician to support on-site IT operations. The role includes site surveys, hardware installation, and configuration under the guidance of engineers. Ideal candidates will have a degree in IT or a related field, alongside 1-3 years of relevant experience. Key responsibilities involve maintaining documentation, adhering to safety standards, and providing IT support during installations. This position offers a hybrid work environment and comprehensive health benefits.

Benefits

Health insurance

Career progression opportunities

Employee engagement activities

Flexible working environment

Annual flight tickets

Qualifications

• 1-3 years of experience in IT support, field services, or system installation.
• Experience or certification to access energy sites is required.
• Safety and health certification on critical sites is highly preferred.
• Hands-on experience with server and network hardware setup is essential.

Responsibilities

• Conduct site surveys and document device inventories.
• Assist with installation and labeling of IT equipment.
• Support basic configuration of IT equipment under guidance.
• Maintain documentation for site activities.
• Follow health, safety, and compliance standards during site activities.

Skills

IT support experience

Field services knowledge

Communication skills

Attention to detail

Teamwork abilities

Arabic language

Education

Diploma or bachelor’s degree in IT or related field

Tools

Server and network hardware

Job description

A leading cybersecurity firm in Dubai seeks a dedicated IT Technician to support on-site IT operations. The role includes site surveys, hardware installation, and configuration under the guidance of engineers. Ideal candidates will have a degree in IT or a related field, alongside 1-3 years of relevant experience. Key responsibilities involve maintaining documentation, adhering to safety standards, and providing IT support during installations. This position offers a hybrid work environment and comprehensive health benefits.